Jamaine Alphonso

Very welcoming and informative. Worked with me in picking my next car. Answered all questions and definitely would recommend to my family and friends. Worked with me in picking my next car. Answered all questions and definitely would recommend to my family and friends. More

by PTINO Verified Customer Verified Customer

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Sebastian, was my contact person in the parts department. He was very helpful and honest,with me..he order and called me when piece came in,..in and out,..he did not make me wait long...a big help He was very helpful and honest,with me..he order and called me when piece came in,..in and out,..he did not make me wait long...a big help More

by glendalejoe Verified Customer Verified Customer

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I love the brand and decided to give in my Cherokee 2021 for the Grand cherokee 2024 4Xe, little did I know. I leased it in February 2024 at Bayside Chrysler Jeep, 2nd week of having the vehicle, I wake up for the Grand cherokee 2024 4Xe, little did I know. I leased it in February 2024 at Bayside Chrysler Jeep, 2nd week of having the vehicle, I wake up one morning and try to open the car but battery is completely dead and car ends up in the service department for 5 days, I kept on calling and no one could give me an answer till I physically went to dealership and my salesman Jamaine was able to get me some answers. 1 month later my car ends up in the service department again and has been there for the past 2.5 weeks,this time they told me that they needed to change the shifter but that ended up not being the problem, it took them an additional week to figure out what is wrong with the vehicle and now they are saying that they need some kind of valve and that they dont even have an ETA for the missing piece. My husband went there on Monday, April 8 and they told him that they would call and update us and as of today April 11 we have not heard back from them. This has been my worst experience all around. I am inconvenienced in every way, they have my car parked 2 blocks away in the street, passed by one day and i was shocked, they just leave all vehicles in the street parked for days.I am very disappointed. I am renting a car with enterprise because this specific dealership/service dept does not have service loaners, I have paid out of pocket $1800 and will keep on paying till I get my car back, i will be reimbursed but now i have to lay out all that money. Every thing has been a disaster from the car itself and the runaround with the service department. More

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I have leased my last Jeeps from Jermaine. He is very knowledgeable about your products. I have referred my friend SS to him. He is very knowledgeable about your products. I have referred my friend SS to him. More

by kpettus0 Verified Customer Verified Customer

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An overall excellent experience! Ryan and Genaine went above and beyond to accommodate our every need. Beyond grateful! Ryan and Genaine went above and beyond to accommodate our every need. Beyond grateful! More

by MRSDINAPOLI24 Verified Customer Verified Customer

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We walked out with a car the same day! The process was seamless! We were very happy with the experience and felt that everything was handled efficiently and thoroughly. The process was seamless! We were very happy with the experience and felt that everything was handled efficiently and thoroughly. More

by cdetull Verified Customer Verified Customer

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I would like to say ,that Leasing my car at Chrysler. Jeep Bayside was an experience that I will not forget... The sales person was very knowledgeable , He explain all the details... I was very happy whe Jeep Bayside was an experience that I will not forget... The sales person was very knowledgeable , He explain all the details... I was very happy when I drove away that day, in my new lease 2024 Altitude Grand Cherokee.. More

by glendalejoe Verified Customer Verified Customer

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Ryan and the team were amazing every step of the process! Absolutely would recommend bayside! Absolutely would recommend bayside! More

by chrismgil3 Verified Customer Verified Customer

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Jamaine is a true professional. He helped me get through the process as seamless, as possible. He helped me get through the process as seamless, as possible. More

by AGCALISI Verified Customer Verified Customer

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The staff is professional, friendly, accommodating and did a great job. I’m very satisfied with the service I received. did a great job. I’m very satisfied with the service I received. More

by jeanerichmond1 Verified Customer Verified Customer

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