Jake Lund
Jake Lund at Hansen Motor Company
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Jake Lund

Sales

Hansen Motor Company

1175 S Commerce Way
Brigham City , UT 84302

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4.8
76 Reviews

Although I’m new to the Auto industry, I’ve been helping people in customer service and retail industry for 24 years. I worked for Smiths food and drug for 24 years and just needed a change. I love working with people and have a love for Automobiles. My goal is to make your car buying experience the best you have ever had.

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.8

76 Reviews

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76 Reviews of Jake Lund

April 18, 2024

Dealership Rating
Employee Rating

Deal was done quickly with pressure. By far the easiest and best experience in buying a vehicle! More

by lukemerkley75
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Read

Apr 18, 2024

Hansen Motor Company responded

Thank you so much for your excellent review, Luke! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

March 12, 2024

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Customer service is always top of the line and the mechanics do great work. They always explain the work in great detail! More

by k0melle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 12, 2024

Hansen Motor Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

March 02, 2024

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Very helpful and very customer friendly. They are knowledgeable about there products. They go out of their way to give the customer a good experience. More

by mwsavage04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Read

Mar 03, 2024

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

September 18, 2023

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As a senior I have had many vehicle purchasing experiences. Hansen motor company is exceptional in all categories from buying to service and great people to assist you in every department. I am ha More

by Lyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Lyle, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

Sep 18, 2023

Lyle responded

Thanks for being the best.

September 07, 2023

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Employee Rating

Transaction was very unprofessional. Didn’t see any figures until I took possession of car and really did not have time to read them. Papers were in a very old written on Manila folder More

by kallen44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jordan Read, Earl Davis, Tyler Cutler, Tyler Valberg , Brady Allen was great. Was one that was left to finish transaction.

Sep 09, 2023

Hansen Motor Company responded

Kallen44, I am sorry you feel this way, and I hope you are enjoying your beautiful new Cadillac. We tried to be as accommodating as possible with your inability to come to our dealership due to travel distances per your terms. We completed as much over e-mail and phone as possible, but physical signatures must happen by delivery time. All the paperwork was presented to you at delivery, as listed above. This was all at your request, not traditionally how we would deliver a car at our dealership in Brigham City. Still, again, we are trying to accommodate with the distance between Northern and Southern Utah. Jeff could not deliver your car to you, so I asked Brady to assist, who was in a position to help accommodate the situation. We apologize that you felt handed off unprofessionally and that the papers were in a recycled folder for travel. Again, we want to thank you for your business, and hope you thoroughly enjoy your new Cadillac! Matt Hansen Matt@hansenmotors.com

July 25, 2023

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Jake was awesome to work with! The very best experience I’ve had buying a vehicle. I originally inquired online about a Suburban that had been sold already. Jake reached out almost More

by clayosborne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Read

Jul 25, 2023

Hansen Motor Company responded

Clay, Thank you for sharing your experience with us! We're happy to hear it went well working with Jake and hope you enjoy your new vehicle. We truly appreciate your feedback! Matt Hansen Matt@hansenmotors.com

July 18, 2023

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Jeff was great to work with while my truck was on order. Paperwork was set up ready to go when I arrived. I appreciate the detail that Jeff and Tyler paid to my purchase. Would recommend Hansen to anyone. More

by Sean
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 19, 2023

Hansen Motor Company responded

Hi, Sean! Thank you for taking the time to write this review and let us know how we are doing. We will pass along your compliments to Jeff and Tyler, and we appreciate your recommendation! Matt Hansen Matt@hansenmotors.com

July 14, 2023

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Employee Rating

Great to work with. Low pressure sales and I purchased the vehicle I wanted that fit my budget and needs. More

by brian.finlayson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 14, 2023

Hansen Motor Company responded

Thank you so much for your wonderful review, Brian! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

July 09, 2023

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This is the best dealership by far that I have ever delt with. Thank-you Hansen Motor company More

by lwilkie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Varney

Jul 10, 2023

Hansen Motor Company responded

Thank you! Cody and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

June 22, 2023

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Employee Rating

Everyone was great! We tried out three cars, and fell in love with the newest member of our family. Her name is now Blue Belle. THANKS SO MUCH!!! More

by rustic4u
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tyler Cutler, Tyler Valberg

Jun 22, 2023

Hansen Motor Company responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy "Blue Belle", and we look forward to continuing to serve you in the future! Matt Hansen Matt@hansenmotors.com

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