Jake Hemann | Page 3

Very great experience. Impressive and very helpful individuals made you feel like your buying into a family, not just a car. Highly recommend, Will go back if in the market for another vehicle. individuals made you feel like your buying into a family, not just a car. Highly recommend, Will go back if in the market for another vehicle. More

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10/10 Buying Experience I came to this dealership and was lucky enough to meet Nora Rashid. I can say that my experience with her and Garcia was the BEST. I feel that Nora ma I came to this dealership and was lucky enough to meet Nora Rashid. I can say that my experience with her and Garcia was the BEST. I feel that Nora made my car buying experience effortless. Nora is so knowledgeable and made discussing financing options painless! It was quite refreshing working with Nora (and Jake). They both are so straightforward and knowledgeable. I cannot wait to recommend Garcia to my friends, family, and coworkers. Nora (if you're reading this) you are amazing and made my dream car a possibility. Until next time! More

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Worst dealership I have ever been to I wish I could give a negative star for this dealership. I had bought 2018 Toyota Prius three here and given $500 deposit. During test drive they show I wish I could give a negative star for this dealership. I had bought 2018 Toyota Prius three here and given $500 deposit. During test drive they showed me a dirty car so I did not come to know it had huge chips and too many scratches on the car. When I went for delivery I came to know they were giving me a broken car so I did not take the delivery and they told me I will be given a cheque back for the deposit I paid and they would call me when they send that out it’s been a week for this incident and there has been no call from them nor the cheque has been sent. When I had called yesterday to check on where is my cheque I was informed the sales manager is busy with other customers and I would get a call from him by end of the day. And now it’s the next day hasn’t his day ended where is the call. The sales manager was rude and shouted at me as if I was doing a crime by cancelling the deal with me when I said I won’t take the delivery and wasn’t ready to return my deposit at the first place I had to fight for it and have not received it yet I would never recommend anyone to go to this dealership. The sales people specially the manager is very sugary at the start of the deal and if u cancel the deal then they start showing their anger and true colors. I would recommend everyone to go to some other dealership but not this one as they are not at all trustworthy do not understand your time is important as well and just say they spent so much time with you etc. never go here never buy a car here else you will also be fooled and your money will be stuck forever. Also never buy used cars here as they are in their lot for months and months rotten there where no one takes good care of it. It’s accumulated with lots Nd lots of dust no protection no wonder the car was broken. Never buy a car here. More

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Excellent Service! This was my second Cadillac I purchased from Garcia's. Jake and Nora were very expertise & friendly. I would be more than happy to refer them to my fa This was my second Cadillac I purchased from Garcia's. Jake and Nora were very expertise & friendly. I would be more than happy to refer them to my family & friends! More

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Exceptional staff at Garcia's My goodness, this is our second Cadillac purchase from Garcia's and the extent of the great team of Nora and Jake was exceptional! You have a winning My goodness, this is our second Cadillac purchase from Garcia's and the extent of the great team of Nora and Jake was exceptional! You have a winning team with their expertise, friendliness, and dedication to customer satisfaction. We bought our first Cadillac from Garcia's on the day they took over and the atmosphere was totally different. A sense of calmness prevailed thanks to the leadership and professionalism of both Nora and Jake. More

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Review of sale Great people to work with. Very courteous, helpful. They go out of their way for customers. When we ordered the vehicle we were kept I informed throug Great people to work with. Very courteous, helpful. They go out of their way for customers. When we ordered the vehicle we were kept I informed throughout the whole process. More

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Great sales personnel, great experience! We dealt with Jake, Cory, and Nora....all awesome people to work with and very, very helpful, friendly and not pushy. They are all knowledgeable and t We dealt with Jake, Cory, and Nora....all awesome people to work with and very, very helpful, friendly and not pushy. They are all knowledgeable and take time with helping you wi5 all the details. Thanks for a good buying experience. More

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Great Experience I called and handled most of my transaction by phone after having test driven a Cadillac XT5 at another dealer. Salesman Jake Hemann handled everythi I called and handled most of my transaction by phone after having test driven a Cadillac XT5 at another dealer. Salesman Jake Hemann handled everything efficiently. Trade in pricing was very fair. When I arrived at the dealer from another town everything was ready to make the deal happen. More

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Amazing customer service! Both finance and sales people were very knowledgeable and friendly. They went the extra mile to make the process easy and ensure I got what I wanted a Both finance and sales people were very knowledgeable and friendly. They went the extra mile to make the process easy and ensure I got what I wanted and needed in the car. More

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Jake Hermann kept us informed regarding the availability of The whole crew at Garcia Cadillac was wonderful. They kept us informed and walked us through the process seamlessly. Could not have been happier. Even The whole crew at Garcia Cadillac was wonderful. They kept us informed and walked us through the process seamlessly. Could not have been happier. Even got us the Costco discount. More

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