Jaik Willmon | Page 34

I had been in many different dealership, Elk Grove Mazda is totally a different dealership. Jaik is a young sales consultant but he knows what he is doing. He has enough knowledge about cars and whatever he is totally a different dealership. Jaik is a young sales consultant but he knows what he is doing. He has enough knowledge about cars and whatever he explains. He has smile on his face all the time. I think it is better to make it short and let you go and talk to him in person and experience the great customer service and support. Definitely ask for Jaik. More

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I've purchased many used and new cars over the past years and I can honestly say my visit to Mazda of Elk Grove was one of my better visits, if not, perhaps my best visit. Very friendly staff, more so years and I can honestly say my visit to Mazda of Elk Grove was one of my better visits, if not, perhaps my best visit. Very friendly staff, more so than any dealers that I've visited. The place was clean, offer free drinks, easy to deal with, and never once did I feel like I was pressure! If I'm in the market for another Mazda in the future, Mazda of Elk Grove is where I will start first. More

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Simply the best auto dealership in Sacramento Ca. No pressure. I bought a 2013 Mini Cooper from a car dealership in Sac, I thought they were the best but Mazda of Elk Grove is better. pressure. I bought a 2013 Mini Cooper from a car dealership in Sac, I thought they were the best but Mazda of Elk Grove is better. More

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We had a great experience with Mazda of Elk Grove! We were referred to this dealership from a friend that swore their customer service was top notch and insisted we give them a try. They were very honest were referred to this dealership from a friend that swore their customer service was top notch and insisted we give them a try. They were very honest about our financing terms, knowledgeable about the vehicles and helpful/friendly with any questions or concerns. Jaik was an excellent sales consultant and very nice and friendly, Anthony was very knowledgeable, experienced and professional and Grant was extremely efficient and wonderful to deal with. I would recommend any of my friends and family to Mazda of Elk Grove in the future. More

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Amazing customer service. Everything I asked for, they made it happen. I must have changed my mind at least 4 times of what specific car I wanted, and they hung in there with me each step of the way. My n made it happen. I must have changed my mind at least 4 times of what specific car I wanted, and they hung in there with me each step of the way. My next car will be bought here for sure. I highly recommend their services. More

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Jaik presented pleased car-buying atmosphere with his friendly, informative, and enthusiastic introduction. Originally my car with the certain color/specs was not shown in the demonstration area but in t friendly, informative, and enthusiastic introduction. Originally my car with the certain color/specs was not shown in the demonstration area but in the storage. He washed the car for test drive and cleaned the car in detail when I was working the paperwork. Now I am enjoying my '14 Mazda 6 and will suggest my friends to consider Mazda with Jaik at Mazda of Elk Grove. HC More

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Had a great experience. Mazda of Elk Grove made buying a new car easy and hassle free. Would recommend this dealership when looking into purchasing a new car. new car easy and hassle free. Would recommend this dealership when looking into purchasing a new car. More

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The experience started out well, but after I purchased the vehicle I requested a copy of the check list they use (the list that the sale rep states that it passed on inspection). After getting it home th the vehicle I requested a copy of the check list they use (the list that the sale rep states that it passed on inspection). After getting it home the first thing I got the next morning was a puddle of oil. I guess after I purchased the car they decided to over tighten the oil plug, crimping the 0-ring. About a month later while driving in the heat, finding out that the AC is not working, so looking at the hoses, find out that there was a leak in one that the inspector missed. Just fill it up so it works for the test drives. I also e-mailed the service manager asking for the check list again with no reply. I don't like writing bad reviews, but every time I drive the car, those things just keep bugging me. I will NEVER purchase another used car (maybe new) from Elk Grove Nissan. Sorry, Phillip Cumback More

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Why am I giving Mazda of Elk Grove a glowing review? The employees of Mazda of Elk Grove made buying a car enjoyable, easy, and fun. How many other car dealerships can I say that about? That's right, none. employees of Mazda of Elk Grove made buying a car enjoyable, easy, and fun. How many other car dealerships can I say that about? That's right, none. I'm now a happy Mazda driver! I needed a high-mileage, fun car for my daily commute, and after doing a ton of research online, I chose to visit Mazda of Elk Grove for a test drive. As I walked in, Ratish cheerfully greeted me, asked me a few questions, and off he went to task Matt to bring up a car for me to test drive (they were very busy on a Friday evening). Matt is a skilled salesman. He tailored his approach to me and my needs, and I never felt talked down to or marginalized (unlike the recent very bad experiences I had at other dealerships). He gave me all the information I needed to make my decision on which car to buy, and he did it with cheer, humor, and care. Just a few days later, I was happily driving off in my new Mazda3, My husband and I will be back to Mazda of Elk Grove to buy our next car, and the one after that. Matt, Ratish, Jaik, Steve and Grant have earned a lifetime Mazda customer. More

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Jaik was not pushy, tried to understand what our needs were and even during the negotiations was considerate and respectful. We weren't stalled through the process nor, as some that we've recently dealt were and even during the negotiations was considerate and respectful. We weren't stalled through the process nor, as some that we've recently dealt with, were we made to wait and wait and wait, seemingly as a ploy to wear us down. He helped us find a car that fit our requirements, was very good at showing the features particularly some that we were not aware of. He also shared with us the value of buying from this particular dealership such as the 10 Point Value Guarantee and related features. Jaik and Anthony were willing to work with us on some defects we saw with the car. Jaik went out of his way to get everything covered in a timely manner. He also personally took the time to get the car ready and cleaned so we could take it that evening. He got us scheduled for our first oil change and explained how to get in contact with the service department for some needs there. Steve got us quickly taken care of on the paperwork and yet everything was clearly covered and he ensured we understood what we were signing. We've already gotten a message from Jessie Giles to schedule our service work, gave us her contact info and indicated she would call back since she wasn't able to reach me. End to end it was a great experience and I would recommend that others consider this dealership without any reservation. More

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