Jacob Yeh | Page 3
Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
Dealership Experience
4 yrs, 6 mos
Industry Experience
3 yrs, 7 mos
Languages Spoken
Mandarin
78 Reviews
Write a Review78 Reviews of Jacob Yeh
May 06, 2022
Love the area for express oil change. The facility is clean and convenient! Love the new waiting area. The coffee machine was out of order though. The facility is clean and convenient! Love the new waiting area. The coffee machine was out of order though. More
April 29, 2022
I appreciated the warm greeting when I arrived and the immediate help with check in. The lounge is always clean and comfortable. I really appreciated the thoroughness and clear explanation of what I had immediate help with check in. The lounge is always clean and comfortable. I really appreciated the thoroughness and clear explanation of what I had serviced on my Ascent, and what I needed to get repaired. I did not feel rushed. When I needed to get a loaner vehicle, that process was easy and convenient. More
Other Employees Tagged: Tyler Newstrom, Michael Dao, Derrik Cole
April 28, 2022
The dealership was very thorough showing me their work with a video reviewing everything they looked at and worked on. I haven't seen them do this before but I like this new protocol. Jacob was very helpf with a video reviewing everything they looked at and worked on. I haven't seen them do this before but I like this new protocol. Jacob was very helpful and professional. More
April 25, 2022
This was the first time i had gotten my car serviced since I bought it. I was very pleased with the service they provided! Showed all my options and are great at communication! Told me how long i had to since I bought it. I was very pleased with the service they provided! Showed all my options and are great at communication! Told me how long i had to wait and they have a great waiting area! Great service from staff and my car runs amazing! More
April 24, 2022
Luther Bloomington Acura and Subaru has been excellent in servicing my Subaru Crosstrek.They’re excellent. in servicing my Subaru Crosstrek.They’re excellent. More
Other Employees Tagged: Alex Anderson, Mitch Rose, Tyler Newstrom, Michael Dao, Shawn Cain, Leo Alas, Tom Baddeley, Aidan Pixley , Joe Sorenson
April 21, 2022
I have had my Subaru Forester serviced here ever since I bought it in 2015. The service team has always been pleasant and explained the needed service and associated costs well. bought it in 2015. The service team has always been pleasant and explained the needed service and associated costs well. More
March 23, 2022
Friendly and helpful Service advisor,, and a very nice waiting area and amenities My only issue is with the pricing. I can’t remember ever paying more than about $35 for an oil change waiting area and amenities My only issue is with the pricing. I can’t remember ever paying more than about $35 for an oil change More
March 04, 2022
It was harder to get an appt for a week ahead of time, but found one that fit. Jackub was a great agent. Friendly right as I drove in until he walked me out after my appt. I only had to wait for 45 mins but found one that fit. Jackub was a great agent. Friendly right as I drove in until he walked me out after my appt. I only had to wait for 45 mins, which was a GREAT!!! More
March 03, 2022
The individual who took me through my repairs is to be commended. I believe his name is Jacob Wen. Extremely respectful and kind, and was easily understood. As a 66 year old woman I can tell you I have no commended. I believe his name is Jacob Wen. Extremely respectful and kind, and was easily understood. As a 66 year old woman I can tell you I have not always been shown respect dealing with car repair. He was never patronizing either, at lest in my opinion. Subaru employees over the time I’ve owned my car have been top notch. More