Jacob Yeh | Page 2
Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
Dealership Experience
4 yrs, 5 mos
Industry Experience
3 yrs, 6 mos
Languages Spoken
Mandarin
78 Reviews
Write a Review78 Reviews of Jacob Yeh
June 21, 2022
As part of my service, I was told the multi-point inspection determined that I needed a new battery because it failed the cranking amp test. Since this battery was still under warranty through AAA, a inspection determined that I needed a new battery because it failed the cranking amp test. Since this battery was still under warranty through AAA, a service tech was sent out to replace it. He tested the battery first and it tested better than it was actually rated. He confirmed the results were correct and did not replace the battery. I contacted the service department at Luther about this experience. They had no explanation and I did not hear from them again. Luther would have replaced my good battery and charged me accordingly. I really can no longer trust their recommendations without getting another opinion. More
June 08, 2022
The dealer never do what he promises. He told me that he will buy me a Brand new carpet for my car if I purchase from him and he never did. I am very disappointed at him that he did not He told me that he will buy me a Brand new carpet for my car if I purchase from him and he never did. I am very disappointed at him that he did not keep his promises I didn't have to ask he should just buy it and I did email him that when hes gonna give me the brand new carpet for my car he never respond back. More
June 08, 2022
The dealer never do what he promises. He told me that he will buy me a Brand new carpet for my car if I purchase from him and he never did. I am very disappointed at him that he did not He told me that he will buy me a Brand new carpet for my car if I purchase from him and he never did. I am very disappointed at him that he did not keep his promises I didn't have to ask he should just buy it and I did email him that when hes gonna give me the brand new carpet for my car he never respond back. More
June 06, 2022
I was treated with kindness, effectively, & I was kept informed on a regular basis! I requested a Senior discount coupon & received it. It helped a lot with a limited income. informed on a regular basis! I requested a Senior discount coupon & received it. It helped a lot with a limited income. More
May 19, 2022
Pretty fast oil change and full inspection. The representative was very friendly. He made sure that my car was under the gold plan. The representative was very friendly. He made sure that my car was under the gold plan. More
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