Jacob Rocha | Page 5

So far, the 2020 Lexus 350 we purchased has performed well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred well except for warning lights that came on advising that "Parking Assist" was not available. It stayed on two days and finally went out. It occurred on a Sunday and no one in Lexus was available for assistance. Otherwise, we enjoy the automobile. Our first service appointment was fine. We like the free vehicle wash benefit. It is one of the reasons we purchased our Lexus from Wesley Chapel. Don't remember who our service man was. He did not stamp our maintenance book as recommended. More

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They were very friendly and helpful. Offered answers to all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and the all of my questions from recalls to fixing parts. They gave me options and estimated timing on repairs and service. Price was very reasonable and they showed they cared about my needs. More

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My wife and I owned 4 Lexus, previously ES350 and RX350. We recently bought a 2020 RX350 and it drives wonderful, firm yet comfortable. Very reliable and maintenance free. We recently bought a 2020 RX350 and it drives wonderful, firm yet comfortable. Very reliable and maintenance free. More

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Pleasant, comfortable and relaxing experience. Thank you. I recommend this dealership for service. Fantastic job cleaning my car also. A a a a a a I recommend this dealership for service. Fantastic job cleaning my car also. A a a a a a More

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Jacob is a great advisor—professional and a pleasure to work with. The facility is clean and I felt safe while visiting. Highly recommend this dealership. work with. The facility is clean and I felt safe while visiting. Highly recommend this dealership. More

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Excellent service and atmosphere! I wish I would have purchased my Lexus here. Very impressed with service advisor and work performed in a timely fashion purchased my Lexus here. Very impressed with service advisor and work performed in a timely fashion More

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Jacob Rocha was my service tech and he was excellently! I appreciate the exceptional service Lexus provides time I visit Lexus if Wesley Chapel. Thank you! appreciate the exceptional service Lexus provides time I visit Lexus if Wesley Chapel. Thank you! More

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This dealership is prompt, courteous and friendly. They are ready to help you with any questions. I will use them again and recommend them to others. Thank you Lexus. are ready to help you with any questions. I will use them again and recommend them to others. Thank you Lexus. More

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Every thing went smoothly. Our service rep., Jacob, was very good. Concerned about another service rep. At his desk without a mask on. Surprised to see this at Lexus! very good. Concerned about another service rep. At his desk without a mask on. Surprised to see this at Lexus! More

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Great experience, Jacob was helpful and kept me updated throughout the service process for my vehicle. I plan to return here again for any service needs throughout the service process for my vehicle. I plan to return here again for any service needs More

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