Jacob Rocha | Page 2
Service Consultant
Lexus of Wesley Chapel
5350 Eagleston Blvd
Wesley Chapel, FL 33544
57 Reviews
Write a Review57 Reviews of Jacob Rocha
September 15, 2022
This is our 3 rd car we purchased from here. Very happy with the service. We live in citrus county but so worth the drive to Wesley chapel. We highly recommend all of your employees. Charles was Very happy with the service. We live in citrus county but so worth the drive to Wesley chapel. We highly recommend all of your employees. Charles was our salesman for 2 of our purchases. Very professional and personable. More
Other Employees Tagged: Charles Calise, Bobby King, Travis Moll
August 13, 2022
We brought our car to Lexus for a second opinion. We were very impressed with Jacob Rocha ( service ) . He took the time to get pictures to show us where the leaks were and explain everything. We were very impressed with Jacob Rocha ( service ) . He took the time to get pictures to show us where the leaks were and explain everything. We will definitely ask for him again . We would give him a 5 star plus . We also talked to Tyler Peck ( sales ) . We were thinking it was time to replace the car and asked about a used Lexus RX . They had a used 2015 on the lot . After some thought we decided it was time to turn our 2009 Lexus in . Tyler was wonderful with the sales process . Once the paperwork was done , he took the time to go over everything on the car . We would highly recommend Tyler Peck also and give him a 5 star plus . The financial aspect ( signing papers ) was done with Chad . He made the process very easy . We can highly recommend Lexus Westley Chapel ( service and sales ) . More
Other Employees Tagged: Tyler Peck , Chad Herd
July 31, 2022
Excellent service! Demonstrates that customer service is a priority! Professional and courteous. Prompt response to questions. Demonstrates that customer service is a priority! Professional and courteous. Prompt response to questions. More
Other Employees Tagged: Adam Vassios , Gary Anable
July 04, 2022
I bought my first Lexus, an RX 350, at Wesley Chapel in 2019. I have returned every 5000 miles for routine maintenance. I am a heavy commuter, and had put over 130,000 miles on my 2019 Lexus when I was in 2019. I have returned every 5000 miles for routine maintenance. I am a heavy commuter, and had put over 130,000 miles on my 2019 Lexus when I was in an accident on the interstate last month, which totaled my car. I immediately returned to Lexus Of Wesley Chapel and Tim Smith to put me back in to another RX 350. This is the first time I have ever bought the same car twice by choice! The whole crew at Wesley Chapel (from the greeter in service to the complimentary cafe workers) has made me a loyal customer! I highly recommend Tim Smith for sales and Christian Popp for service at Lexus of Wesley Chapel! More
Other Employees Tagged: Tim Smith, Bobby King, Christian Popp, Travis Moll, Deven Roman , Forrest Browne
July 31, 2021
Not enough great words to describe this experience. Tim Smith is wonderful. Listened and understood what I needed. No pressure. Everyone is fantastic! Thank you! Smith is wonderful. Listened and understood what I needed. No pressure. Everyone is fantastic! Thank you! More
Other Employees Tagged: Tim Smith, Christian Popp , Careem Albert, Forrest Browne, George Martinez, David Roberson
June 02, 2021
This is my second visit for service. I have to drive 80 miles to get there but it’s worth it. You might find this hard to believe but I actually look forward to getting my car serviced. miles to get there but it’s worth it. You might find this hard to believe but I actually look forward to getting my car serviced. More
May 25, 2021
If you want to have the BEST buying experience with the Best service and a great Lexus, go to Wesley Chapel Lexus and ask for Claudia!!!! She is a great Sales Associate with the very BEST attitude and get Best service and a great Lexus, go to Wesley Chapel Lexus and ask for Claudia!!!! She is a great Sales Associate with the very BEST attitude and get you into the Lexus that is right for you! Claudia is the very BEST!!!! More
Other Employees Tagged: Adam Vassios, Claudia Cohn , Gary Anable, Chad Herd, Alexandra (Alex) Prado
April 30, 2021
If you are thinking of purchasing a Lexus the only place you should go to is Lexus of Wesley Chapel and see Smitty!!! He knows Lexus... professional and provides excellent customer service. AND if you have you should go to is Lexus of Wesley Chapel and see Smitty!!! He knows Lexus... professional and provides excellent customer service. AND if you have follow up questions he calls back. More
Other Employees Tagged: Tim Smith, Adam Vassios