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Jacob Martinez F.

Overview Reviews (137) Inventory (114)

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Jacob Martinez F.

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Jacob Martinez F. | Page 2

Sales Manager

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0

137 Reviews

Overview Reviews (137) Inventory (114)

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Specialties & Trainings

Salesperson of the year 2023

KIA sales elite 2020-2023

Salesperson of the year 2022

Salesperson of the year 2021

President’s Club Member

DealerRater Certified Employee

KIA University Certification

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5.0

137 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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137 Reviews of Jacob Martinez F.

February 11, 2023

Dealership Rating

Employee Rating

Jacob is a very awesome salesperson. I would definitely recommend Casey Kia and Jacob to my family and friends I would definitely recommend Casey Kia and Jacob to my family and friends More

by Michellefoster433

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Feb 15, 2023 -

Casey Kia responded

Thank you so much Michelle for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 03, 2022

Dealership Rating

Employee Rating

It was a painless and seamless visit and transaction. Questions were answered and the process was transparent. Questions were answered and the process was transparent. More

by SPitzer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, James Barnes , Aaron McGiffin

Helpful 1

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Dec 14, 2022 -

Casey Kia responded

Thank you so much Shaughnessy for the five star review! We are extremely grateful for the opportunity to earn your business on your brand new Sorento. Thank you for your loyalty. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 22, 2022

Dealership Rating

Employee Rating

Jacob was polite, friendly, and did everything he could to work with me and get my into a vehicle. He helped me with all issues and answered all of my questions. to work with me and get my into a vehicle. He helped me with all issues and answered all of my questions. More

by Kbrballard

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, Orlando Vincent

Helpful 1

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Nov 23, 2022 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 03, 2022

Dealership Rating

Employee Rating

Very great customer service. Very educated financial adviser (able to teach me something about finances I didn't already know). Very educated financial adviser (able to teach me something about finances I didn't already know). More

by marquesrider

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kaitlin Fields , Hugh Mitchener

Helpful 1

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Nov 10, 2022 -

Casey Kia responded

Thank you so much Marques for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my staff. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 03, 2022

Dealership Rating

Employee Rating

Jacobo Martinez is a great person, not just a great salesman. He takes the time to truly understand what our needs are. The other staff are very professional and the whole experience was the best I've salesman. He takes the time to truly understand what our needs are. The other staff are very professional and the whole experience was the best I've had at a dealership. We'll certainly be back! More

by Jason.delossantos

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Barnes

Helpful 1

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Nov 10, 2022 -

Casey Kia responded

Thank you so much Jason for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 19, 2022

Dealership Rating

Employee Rating

It seemed like a long process, but easy to work with and get what we wanted in our long term vehicle. Jacob was awesome to work with and made the process as smooth as possible. He went above and beyond to m get what we wanted in our long term vehicle. Jacob was awesome to work with and made the process as smooth as possible. He went above and beyond to make sure we got what we were looking for. The car we were purchasing was not on site, but Jacob made sure to keep us updated during the process. More

by Kelleraa

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 1

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Nov 10, 2022 -

Casey Kia responded

Thank you so much Kelleraa for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 05, 2022

Dealership Rating

Employee Rating

Very good family like atmosphere. Everyone was in a good mood and motivated to do the job. Everyone was in a good mood and motivated to do the job. More

by 94brandon21

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Barnes , Albert “AJ” Jackson

Helpful 1

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Oct 13, 2022 -

Casey Kia responded

Thank you so much Brandon for the positive review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez, and my Management team. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 04, 2022

Dealership Rating

Employee Rating

A wonderful experience with Jacob M. Our salesman!! Car was represented accurately and good trade! Our salesman!! Car was represented accurately and good trade! More

by Mjmm77

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Barnes , Aaron McGiffin

Helpful 1

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Oct 13, 2022 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 03, 2022

Dealership Rating

Employee Rating

I was very happy with everything but a 10k markup on a vehicle is excessive. vehicle is excessive. More

by kellytrower

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jamie Bomar

Helpful 1

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Oct 13, 2022 -

Casey Kia responded

Thank you so much Kelly for the five star review. We are extremely grateful for the opportunity to earn your business. Our pricing is based on the current market and limited availability on certain models. However all pricing can be negotiated within reason. Thank you again giving us the opportunity to work with you. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

August 25, 2022

Dealership Rating

Employee Rating

Great people. Made sure we bought quality vehicle for a reasonable price. Very friendly staff. Made sure we bought quality vehicle for a reasonable price. Very friendly staff. More

by Dallasgreene0127

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Albert “AJ” Jackson

Helpful 1

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Aug 27, 2022 -

Casey Kia responded

Thank you so much Dallas for the five star review. We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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Jacob Martinez F. | Page 2

Sales Manager

Casey Kia

137 Reviews of Jacob Martinez F.

Dealership Inventory (114 Vehicles)

Had a great experience?Spread the word.

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