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Jaclyn Bobbitt
Refer Me
192 Reviews
Dealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
192 Reviews
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192 Reviews of Jaclyn Bobbitt
September 02, 2017
Excellent Service Everyone is always friendly when I come to the dealership ( I am a returning customer) and is helpful. I never leave dissatisfied. I will definitely b Everyone is always friendly when I come to the dealership ( I am a returning customer) and is helpful. I never leave dissatisfied. I will definitely be returning for regular maintenance and any future business. More
by cbravo1594
Verified CustomerOther Employees Tagged: Al Pellizzeri
Helpful 
August 13, 2017
Great customer service We had a great experience at Family Hyundai. Our sales person Jaclyn was friendly and helpful and didn't pressure us. All of the staff at Family Hyund We had a great experience at Family Hyundai. Our sales person Jaclyn was friendly and helpful and didn't pressure us. All of the staff at Family Hyundai was great! More
by dsmallwood1
Other Employees Tagged: Jerry Lacy, Al Pellizzeri
June 22, 2017
Great experience! I'm really glad I gave Family Hyundai a chance! The staff was very helpful, courteous and professional. This was the best experience I had so far buyi I'm really glad I gave Family Hyundai a chance! The staff was very helpful, courteous and professional. This was the best experience I had so far buying a vehicle. More
by baplum77
Other Employees Tagged: Al Pellizzeri , John Lisek
June 08, 2017
Happy! Got the Tuscon I wanted, staff was great. Jaclyn was very professional and got everything settled quickly. Tom helped us with remote start and was v Got the Tuscon I wanted, staff was great. Jaclyn was very professional and got everything settled quickly. Tom helped us with remote start and was very nice. Pretty good experience. More
by npappas82
Other Employees Tagged: Tom Papoulias
May 31, 2017
Price Another dealership was offering Costco pricing and Family Hyundai was saying they were matching the price however Did not feel that the pricing struct Another dealership was offering Costco pricing and Family Hyundai was saying they were matching the price however Did not feel that the pricing structure reflected a comparable discount which with Costco was $1100 dollar value. More
by mykedr
Other Employees Tagged: Mayweather Shorter
May 19, 2017
Worst customer service I wanted to get idea of prices. They just listed off to me the rebates and then sat there looking at me. They knew exactly, the car, color, what I wan I wanted to get idea of prices. They just listed off to me the rebates and then sat there looking at me. They knew exactly, the car, color, what I wanted and did not want to work with me. I felt like an inconvience to their day. So I left and went to go look at Ford. I could not believe how horrible of an experience I had. More
by Culligan31
April 13, 2017
A kind & helpful salesperson makes a difference. When I first came just for general car info, the salesman I had seemed preoccupied & not very interested in being with me. When I returned, after mak When I first came just for general car info, the salesman I had seemed preoccupied & not very interested in being with me. When I returned, after making contact online,getting areply from Jennifer & Jaclyn, I asked for Jaclyn Bobbit and was told that Frank Baley would be able to help me as Jackie was out that day. Throughout the following visits Jaclyn & especially Frank were so kind and helpful in our search for the perfect vehicle. Wonderful Staff & I am hoping to be able to stop by to have my car washed when it is "Cookout Time" for the customers !! lol ;) More
by jf1157
Other Employees Tagged: Frank Baley
April 08, 2017
Family Hyundai Great dealership. Friendly and professional staff.. I would and have recommended this dealership.. Ricky was great at showing me the vehicles I was in Great dealership. Friendly and professional staff.. I would and have recommended this dealership.. Ricky was great at showing me the vehicles I was interested in and made sure that everything was handled in purchasing the vehicle I wanted.. He was very professional and friendly. No complaints.. More
by serenity2159
Other Employees Tagged: Ricky Gushi , D
March 11, 2017
Great experience I had a great experience for my first time leasing a brand new car! It's took a while but in the end I was highly satisfied I had a great experience for my first time leasing a brand new car! It's took a while but in the end I was highly satisfied More
by jchepon87
Other Employees Tagged: Al Pellizzeri
February 25, 2017
Very decpetive sales practices and non responsive to request Purchased a vehicle on Tuesday 2/14, asked for the Carfax on the vehicle on Wednesday. Had to ask for it 4 times before it finally arrived on Friday. Purchased a vehicle on Tuesday 2/14, asked for the Carfax on the vehicle on Wednesday. Had to ask for it 4 times before it finally arrived on Friday. The last day by Illinois law to return the vehicle. When I received the report, I understood why it took so long for them to send it to me. The vehicle was a rental car AND had been in an accident. They knew the reason I was buying a car was because my vehicle had been in an accident. After several attempts to resolve, GM Graham Watson's "offer" was to trade my vehicle in for ....yep a more expensive one. It was $14.00 a month more. REALLY? $14.00 a month is not worth customer satisfaction? Definitely not a customer service friendly dealer. Still waiting on a response from my last 2 e-mails on Wednesday 2/22 More
by mact22
Other Employees Tagged: Graham Watson , Karissa Hobbs
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