Jack Belsanti | Page 3

Great I am very pleased with customer service that was provided to me by Robert Washington. All of my question, concerns and thoughts were answered. I have I am very pleased with customer service that was provided to me by Robert Washington. All of my question, concerns and thoughts were answered. I have been to a lot of car dealerships and Mark Kia by far displayed excellent customer service. Even though I did not purchase a vehicle from Mark Kia, They are one of the best car dealerships in Arizona in my book. More

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WARNING : Read Before You Buy I recently purchased a vehicle for cash here and already the transmission is slipping and has a loud humming noise coming from the front end of the ve I recently purchased a vehicle for cash here and already the transmission is slipping and has a loud humming noise coming from the front end of the vehicle. I was told if the vehicle had any problems within 30 days to bring it in and they would take care of it at no cost to me. They also put it in writing they would do a year worth of free oil changespill and maintenance. Within 2 weeks I brought the vehicle in for maintenance needed. I alsomade an appointment the week prior. I was there from 10:30am to past 1:00pm. A sales rep by the name of Royce came to me and told me if I wanted it serviced or fixed take it somewhere else, handed me my keys and escorted me out the door. They wouldn't even change the oil because service didn't have the right tools supposedly.????? What kind of car dealership doesn't have a service department that can't change even the oil in a vehicle they sold and so rudely says, "We are not touching your vehicle and ask you to leave. Mind you, I was nice, with curiosity tword the rep, as I would understand if you weren't then maybe they could ask me to leave but this was not the case. I paid cash for a vehicle and once they had their money it was down hill from there. If you are thinking of buying a vehicle I recommend you find a more reputable car dealership that is curious, and stands behind what they sell and their commitments to the buyer. More

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Great customer service Did 90% of my research on line then came in and closed the deal. Adam Lee and Jack B. They explained everything with absolutely no pressure. I would Did 90% of my research on line then came in and closed the deal. Adam Lee and Jack B. They explained everything with absolutely no pressure. I would recommend them highly. More

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Sales experience excellent I had the pleasure of purchasing a vehicle from Adam Lee.. Of all the vehicles I have purchased Adam was the best at assisting me in purchasing my Acu I had the pleasure of purchasing a vehicle from Adam Lee.. Of all the vehicles I have purchased Adam was the best at assisting me in purchasing my Acura. Is exceptional service caring for my needs was second to none. I will be sending My friends from USAA to see Adam to purchase their vehicles ! Thank you for making a wise decision by hiring Adam to serve your customers :) More

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New car purchase. Jack, Bob and Chad did an awesome job working with me on a new car purchase. Highly recommend this crew of professionals. Thank you, Mark Kia! Jack, Bob and Chad did an awesome job working with me on a new car purchase. Highly recommend this crew of professionals. Thank you, Mark Kia! More

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Great Service! I bought my car from Mark Kia back in April, and I have been referring everyone ever since! From the second I walked in, I was treated amazing and had I bought my car from Mark Kia back in April, and I have been referring everyone ever since! From the second I walked in, I was treated amazing and had the best service from every employee at the dealership. Car buying can be stressful and aggravating, but Jack Belsanti and Andrew made my purchase stress free! I highly recommend Mark Kia to anyone looking for a new or used vehicle! More

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Great Service, Great Price! I have been thinking about a second car and looked online at several. The Kia Optima looked very appealing to me but I wasn't sure I could afford it. I have been thinking about a second car and looked online at several. The Kia Optima looked very appealing to me but I wasn't sure I could afford it. I have heard a lot of good things about Mark Kia and I paid them a visit. The salesman, Cameron Buck, was very knowledgeable and helpful. I told him what I was looking for and the price range. They have a large stock of vehicles and he took the time to find what I was looking for and fish it out from their stock. Not only did they find what I was looking for, I was pleasantly surprised that I could afford a model upgrade higher than I anticipated. Cameron was knowledgeable, attentive and has followed up multiple times to ensure I was happy and to remind me of the service benefits that came with my purchase. I hate buying cars as most people do. But this was a pleasant experience. More

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A+ service : ) Thank you Cameron Buck. You have made everything go smoothly. After my first oil change Cameron called me to make sure everything went well. Thank y Thank you Cameron Buck. You have made everything go smoothly. After my first oil change Cameron called me to make sure everything went well. Thank you for the good customer service. More

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Excellent service, Everytime! I always have high expectations, so I request Cameron Buck to ensure that I get the best in Customer Service. He is honest and helpful every step of t I always have high expectations, so I request Cameron Buck to ensure that I get the best in Customer Service. He is honest and helpful every step of the way, I would definitely recommend him. More

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great staff I went in and I was immediately greeted. Camron was very helpful with my trade. He and jack made this experience very easy and enjoyable. Camron, th I went in and I was immediately greeted. Camron was very helpful with my trade. He and jack made this experience very easy and enjoyable. Camron, thank you for all of your help. I really appreciate you. More

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