Jack Belsanti

We worked with DeMarko Martinez on our purchase. This was one of the best car buying experiences ever. He was a no nonsense upfront salesman. He was very patient and gave very thorough answers to a This was one of the best car buying experiences ever. He was a no nonsense upfront salesman. He was very patient and gave very thorough answers to all our questions. Keep in mind he was dealing with to OLD people whom he showed the utmost respect. Beautiful person. Loved everything about him and his interactions with me and my husband. We did not purchase right away but he stayed in touch with us and gave us time to decide amongst ourselves. No peer pressure tactics and answered us whenever we called. We even visited him multiple times and he never seemed frustrated but excited to see us each time. I love everything about this experience. I just want to share it with someone or anyone. Please ask for DeMarko you will not regret it. More

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We had a great experience buying our car at Mark Kia. Both DeMarko and Jack were extremely helpful, patient and professional. The buying process didn't feel rushed or pressured and we were able to find t Both DeMarko and Jack were extremely helpful, patient and professional. The buying process didn't feel rushed or pressured and we were able to find the car that suited us the best. Thank you guys! More

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Demarco Martinez was really great I let him know what vehicle I want the payment I needed he listen and Demarco delivered with the help of Lucas and Jacob I got the monthly payment I needed. Great team T vehicle I want the payment I needed he listen and Demarco delivered with the help of Lucas and Jacob I got the monthly payment I needed. Great team Thank you!!! More

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Was looking for a vehicle that was large enough and reliable for family road trips. Purchased a used SUV from this dealer. Everything seemed good at first about the deal and the wife really wanted th reliable for family road trips. Purchased a used SUV from this dealer. Everything seemed good at first about the deal and the wife really wanted the vehicle they had. I was not allowed to have the "no hassle price" listed on the website and was threatened that if I didn't buy the vehicle for $1000 more than the price said that he had another buyer for it already. They will try to get you to pay for reconditioning and repairs for the vehicle even though it should have been taken care of already. Everything about this deal said not to do it, but since the vehicle was exactly what we were looking for we went through with it. The finance department was watching a football game during the signing, completely unprofessional. Upon receipt of our vehicle, they let us know that a lot attendant accidentally backed the car into something which ruined the bumper. They did replace it, but again, it was another sign to back out of the deal. Also, they would not let me take the car to an independent mechanic for a used car inspection (another sign that I should have backed out of the deal). Since the car was to be reconditioned for sale, I would have assumed they would have replaced the pressing issues it needed. The front brake rotors were warped, , the alignment was pulling hard to the left, and the vehicle needed all 4 tires. They never did replace the rotors because they claimed that was normal. They replaced 2 tires, but said the other 2 didn't need replacing even though they were right at the point of needing replacement. After driving the car home, there was horrible vibration. Found that the wheels/tires were not balanced properly (tons of weights on the wheels), I had Discount Tire correct this at my cost since Mark Kia could not get this right. I had also initially made a comment that the car was poorly cleaned up before being turned over to me. They asked if they wanted me to have them clean it again, and I declined. They went ahead and cleaned it anyways and threw away my personal belongings, I couldn't believe it. They have a third-party company clean their vehicles and could not get my stuff back since it was thrown away. Brought the car back again because they did not take care of the warped rotors, so they replaced the front brake pads instead of looking at the problem. They did however attempt to correct the alignment of the suspension, and it was set properly. The tires are most likely the culprit for the vehicle pulling to one side (again should have been replaced at time of sale). We left the vehicle with them for a third time for brake issues, they replaced the rear brake pads which again is not related to the front rotors being warped. The rear pads were installed incorrectly. I had also asked for a list of items they performed before it was sold to me, but I have yet to receive it, not even sure if the oil was changed when they sold it to me. They also couldn't tell me which air filter was changed (cabin or air?). After dropping the vehicle off with them so many times and the dealer avoiding the issue, I couldn't afford to take any more time off of work for them to not address the issue. I would not recommend anyone purchasing a vehicle from this company, let alone letting them service your vehicle when they couldn't correct an issue as important as brakes or as simple as properly balancing tires. 5 months into my vehicle ownership and less than 6,000 miles my engine has failed. They had someone call me to "feel out my attitude" and I haven't heard back from them since. You can see some of the other reviews here about the incompetent and incapable service department. Also the fact that they advertise a low price for their used vehicles and then try to get you to pay for the repairs so the car is road-worthy is a joke. I failed to see the signs and can only hope everyone who sees this takes this review seriously and save your time and money and buy from a reputable dealer who isn't Mark Kia/Mazda and Mark Mitsubishi(Bell Rd. Mitsubishi). This is how they conduct business - doesn't matter which location as it's all the same owner. Do not support these crooks. More

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DeMarko and Jacob were very knowledgeable and helpful they went above and to help us to get the best deal for our new vehicle! they went above and to help us to get the best deal for our new vehicle! More

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DeMarko was able to get me into a vehicle that I’ve been searching for. It’s been a Journey especially with subpar credit but I haven’t felt undermined once, or pushed at all. I don’t like dealers normally searching for. It’s been a Journey especially with subpar credit but I haven’t felt undermined once, or pushed at all. I don’t like dealers normally but I don’t think I’ll be going to any other dealers anymore. 100% wouldn’t want to deal with anyone else. DeMarko and Jacob absolutely rocked this deal. More

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Dealership and employees were friendly, helpful and considerate of my needs. I would highly recommend them. considerate of my needs. I would highly recommend them. More

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Super easy purchase. Car was waiting for us, process was simple. In and out in an hour. Would recommend to everyone. simple. In and out in an hour. Would recommend to everyone. More

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They work hard to find a deal for you, you may be walking out the door but they will catch you in the way out. out the door but they will catch you in the way out. More

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It was a great experience. The help we received was over the top. The people we work with were considerate and knowledgeable the top. The people we work with were considerate and knowledgeable More

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