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32 Reviews
Write a Review32 Reviews of JR Castillo
May 11, 2024
Salesman was A+ Jr Castillo was great and recommended highly. Never had a experience like that at a dealership. It was the fastest I have ever been through a dealer. highly. Never had a experience like that at a dealership. It was the fastest I have ever been through a dealer. More
Other Employees Tagged: Humam Heet , Mario helped with finance he was great too.
April 03, 2024
This is an amazing experience and I would like to contribute that everything is great contribute that everything is great More
Other Employees Tagged: David Hardy, Hieu Nguyen, Walter Sanchez, YK Lee, Joe Buantello, Humam Heet, Gary Beckford, Elmer Piche, Jasmin Salazar
March 23, 2024
It was good but too much take time I just go to oill chang if this problem fix will very good chang if this problem fix will very good More
Other Employees Tagged: Shannon Brady, David Hardy, Hieu Nguyen, Walter Sanchez, YK Lee, Joe Buantello, Elmer Piche
March 21, 2024
Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. who are ready to Assistant. Very thankful for being able to help last minute. More
Other Employees Tagged: Shannon Brady, David Hardy, Hieu Nguyen, Walter Sanchez, YK Lee, Joe Buantello, Humam Heet, Gary Beckford, Elmer Piche
March 19, 2024
Timothy Landry did an amazing job with finding me the best vehicle that fits me. Tim went above and beyond. If you ever visit Toyota North Austin, go to Timmy neutron😀 best vehicle that fits me. Tim went above and beyond. If you ever visit Toyota North Austin, go to Timmy neutron😀 More
Other Employees Tagged: David Hardy, Hieu Nguyen, Walter Sanchez, YK Lee, Joe Buantello, Humam Heet, Gary Beckford, Elmer Piche, Jasmin Salazar , Lorenzo
March 16, 2024
3 hours for an oil change and the rudest service I’ve ever experienced. They called and offered me a free oil change. When I got there I couldn’t remember if it was a text or a call that I had received o ever experienced. They called and offered me a free oil change. When I got there I couldn’t remember if it was a text or a call that I had received offering me the oil change and wiper blades. they treated me as if I was lieing about it, telling me they needed proof of it, even though it was on my account. The guy that took our car in and gave it back was short with us, unfriendly and didn’t smile. More
Other Employees Tagged: Shannon Brady, Joe Buantello
March 16, 2024
Layers , please find different dealership too buy a car , Toyota is not good for you , Toyota is not good for you More
Other Employees Tagged: Gary Beckford
January 20, 2024
My service checkup went great! They provided prompt service and were very courteous. Thank you! They provided prompt service and were very courteous. Thank you! More
Other Employees Tagged: Shannon Brady, David Hardy, Hieu Nguyen, Walter Sanchez, YK Lee, Joe Buantello, Gary Beckford, Elmer Piche, Jasmin Salazar
January 13, 2024
JR Castillo is an excellent salesperson. He does the transition very positive and easy to go through. Takes time to explain and demonstrate the best options. He inquired what I was looking f He does the transition very positive and easy to go through. Takes time to explain and demonstrate the best options. He inquired what I was looking for and what it would be used for. Then demonstrated the best fit. Awesome jobJR. More
January 12, 2024
Waited 3. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. More
Other Employees Tagged: Shannon Brady, David Hardy, Hieu Nguyen, YK Lee, Joe Buantello, Humam Heet, Gary Beckford, Jasmin Salazar