JONATHAN VALERIO

It was my first time buying a new car so elder ford walked me through every step with excellent care. walked me through every step with excellent care. More

by jenniferlkrohn Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent Very good treatment, I loved the car I bought, it was the one I wanted and they made every effort to get it. it was the one I wanted and they made every effort to get it. More

by delvisyanetzayasalvarez Verified Customer Verified Customer

Helpful 0

Report | Print

I honestly loved the experience, they're very helpful and friendly. I purchased my vehicle online in Maine and they we're very quick with getting my paperwork out to me so that my car could be delivered. and friendly. I purchased my vehicle online in Maine and they we're very quick with getting my paperwork out to me so that my car could be delivered. The only part I don't like is I wish there were a way to electronically notarized documents. But other then that I highly recommend the service was a 10/10. More

Helpful 1

Report | Print

Jonathan V. really listened and took action his customer service is top notch! He is now our go-to guy at Elder Ford! really listened and took action his customer service is top notch! He is now our go-to guy at Elder Ford! More

by christy_almonte Verified Customer Verified Customer

Helpful 0

Report | Print

There wasn't any pressure or useless. Everyone was very friendly even after the purchase was completed Everyone was very friendly even after the purchase was completed More

by Dapsters Verified Customer Verified Customer

Helpful 0

Report | Print

John (Internet Manager) acts like doing his sales job is an inconvenience, was told after doing credit app that we can do a deal yet when asked to go over the numbers we get the run around, ignored when cal an inconvenience, was told after doing credit app that we can do a deal yet when asked to go over the numbers we get the run around, ignored when calling and no help from the finance dept or calling the general manager. I recommend slamming you hand in a rusty car door before calling this place. More

Helpful 0

Report | Print

Amazing customer service. Helped me thru the buying process while being stationed in California. My second car through elder ford! Helped me thru the buying process while being stationed in California. My second car through elder ford! More

by dennis Verified Customer Verified Customer

Helpful 0

Report | Print

They was good and understood what I need and wanted for me to get A truck since my truck was total I. Told them. How much I can spend so they match me up with a 2023 Ford F150 Not That's What's Up me to get A truck since my truck was total I. Told them. How much I can spend so they match me up with a 2023 Ford F150 Not That's What's Up More

by jojocannon1968 Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience, the finance gentleman Omar was top notch he deserves a raise he explained all the warranties and important information. The two sales gentleman were also fantastic. My one complaint is notch he deserves a raise he explained all the warranties and important information. The two sales gentleman were also fantastic. My one complaint is how they tried to low ball my trade in. BUT...that is their job to make money, but it was insulting at first that is why I walked out of the dealership and then of course they called me immediately because they KNEW they made me a xxxxty offer. But again their job is to make money my job is to get the highest amount for my trade and pay the least amount for the car. BUT..overall great experience. Again the Finance Guy Omar was the best part of the experience. More

by raymond.carota Verified Customer Verified Customer

Helpful 0

Report | Print

They are very helpful and Jonathan the sales person was absolutely the most kindest person and went out of he's way to help absolutely the most kindest person and went out of he's way to help More

by dmvazquez.dv.dc Verified Customer Verified Customer

Helpful 0

Report | Print