Dealership Experience
5 yrs, 9 mos
Industry Experience
9 yrs, 6 mos
Languages Spoken
English
655 Reviews
Write a Review655 Reviews of JESSICA SANTANA
February 10, 2021
Excellent service when I went in for a recall check. The costumer service department was friendly and accommodating in terms of making appointments and keeping me in the loop when parts have arrived. costumer service department was friendly and accommodating in terms of making appointments and keeping me in the loop when parts have arrived. More
February 10, 2021
Everyone was polite and helpful. The waiting area is clean and comfortable. The estimated time was accurate and quoted price was delivered. Pleasant experience at location clean and comfortable. The estimated time was accurate and quoted price was delivered. Pleasant experience at location More
February 06, 2021
Hyundai service was great except that ride wasn't available . Work was done in time as told. It would be perfect if you offer pick up and drop off service as well. available . Work was done in time as told. It would be perfect if you offer pick up and drop off service as well. More
Other Employees Tagged: BYUNGJU KIM, Ed Thornton
January 28, 2021
The BSD fault indicator was on. They reset it and changed the oil. The BSD fault light is back on and do is the check engine light. I'm bringing the car back in on Monday. I feel like I should have berm give the oil. The BSD fault light is back on and do is the check engine light. I'm bringing the car back in on Monday. I feel like I should have berm given a priority appointment since the car had the same problem. I may need a ride back to the dealership and I hope they can accommodate me. Might not be necessary though. Otherwise, the service was very good.. Everyone in the office was terrific. Very friendly. More
Other Employees Tagged: BYUNGJU KIM, Ed Thornton
January 16, 2021
Service Manager is a real professional. A good people person. Mr. Thornton goes out of his way to please the customers. You always get a good deal at Star Hyundai. person. Mr. Thornton goes out of his way to please the customers. You always get a good deal at Star Hyundai. More
Other Employees Tagged: BYUNGJU KIM, Ed Thornton
January 12, 2021
Jessica was outstanding from start to finish. She handled my car from my first phone call to the time I picked up the vehicle. She’s always helpful when I bring my vehicles for maintenance or repair handled my car from my first phone call to the time I picked up the vehicle. She’s always helpful when I bring my vehicles for maintenance or repairs. More
Other Employees Tagged: BYUNGJU KIM, Ed Thornton
January 07, 2021
The staff was polite and friendly. They answered all my questions about the car. They even noticed I was due for a maintenance. Everything was completed in a timely manner. questions about the car. They even noticed I was due for a maintenance. Everything was completed in a timely manner. More
January 07, 2021
Helpful service advisor smart friendly customer service professional advisor I can see Thank you for taking me that quick emergency no appointment especially on a holiday week professional advisor I can see Thank you for taking me that quick emergency no appointment especially on a holiday week More
Other Employees Tagged: Phillip Robinson