Isaiah Chacon

As always, Isaiah was on top of things for me. His communication throughout the process was excellent and I also appreciated the way he took time to answer and discuss all of my questions. He ju His communication throughout the process was excellent and I also appreciated the way he took time to answer and discuss all of my questions. He just cares. More

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Isaiah is always great to work with and is very responsive to my questions and comments, even after picking up my vehicle. Although the problem with my vehicle remains unsolved for now, he did ever responsive to my questions and comments, even after picking up my vehicle. Although the problem with my vehicle remains unsolved for now, he did everything I could expect and suggested a path forward to continue solving the problem. More

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Brandon Ralstron (sp) Puts the “service” in Customer Service! Honest caring and gave more than I expected! People like him. Is why I keep coming back❤️! Service! Honest caring and gave more than I expected! People like him. Is why I keep coming back❤️! More

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This is by far the worst service department I've ever had the displeasure of working with. Isaiah, Steve, and Chris are a joke. They did not test drive, quote for work that is not needed, and will neve the displeasure of working with. Isaiah, Steve, and Chris are a joke. They did not test drive, quote for work that is not needed, and will never return phone calls. The idea a main manager will blame employees, ex-employees, and even fictitious employees as a justified reason for poor customer service is wrong. Employees leave jobs because of management. If you bring your vehicle here, I hope your service is far better than mine. More

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I took my truck in for 1 service. .It took 6 days to get it back, with no communication on their end whatsoever..LEFT multiple voicemails. My wife left multiple voicemails, on 2 differ .It took 6 days to get it back, with no communication on their end whatsoever..LEFT multiple voicemails. My wife left multiple voicemails, on 2 different managers and 3 different advisors..She even sent a text..With 0 responses back..I will not be returning to this company. I work for a dealership myself and if we treated customers they way this company does, We'd be out of business. They don't care about customers, but only how much money they can squeeze out of you. Their so called app is as worthless as they are..I don't recommend this type of service or lack of communication. Larry H Miller should be ashamed to have this type of service customers receive..Their ratings are lies..Read the negative ones for truth.. More

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They are smart and polite and efficient and it was clean and I left my car ther. And was going to come get it later, but the gates were all locked. 🤣 and I left my car ther. And was going to come get it later, but the gates were all locked. 🤣 More

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Great service. Isaiah was great as always. Recommend them anytime for service and when you need unscheduled Maintenance completed. Isaiah was great as always. Recommend them anytime for service and when you need unscheduled Maintenance completed. More

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Dropped a hellcat off for service, left it there a week and nobody touched it. Service writer said their new system overbooked the service department. The people at this dealership are still top notch but and nobody touched it. Service writer said their new system overbooked the service department. The people at this dealership are still top notch but being set up to fail!! Picked the car up and went to a different Dodge dealer for the service. I felt disloyal as I’ve been a loyal LHM customer since 1996. Come back to us Miller family! The new guys are pure CRAP!!! More

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They gave us a quote but charged us more. Missed placed our keys for the second time. They didn’t know where our keys were and it took an hour to find them. Very disorganized. We will be tak Missed placed our keys for the second time. They didn’t know where our keys were and it took an hour to find them. Very disorganized. We will be taking our business elsewhere. More

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Excellent team! I received prompt attention and service writers communicated well throughout my service stay letting me know everything they were doing and communi I received prompt attention and service writers communicated well throughout my service stay letting me know everything they were doing and communicated items needing attention without pressure to perform them. I have always received great service from LHM Ram Sandy. They will always have my business. More

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