Ian Maher
Ian Maher at Otto Cadillac
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Ian Maher | Page 2

General Sales Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
351 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

4.8

351 Reviews

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351 Reviews of Ian Maher

April 03, 2024

Dealership Rating
Employee Rating

Everyone did an excellent job, they were a pleasure to work with. They helped me iron out a few hiccups and had me on my way. More

by Butterbean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Steve LeMon , Jared

April 01, 2024

Dealership Rating
Employee Rating

The dealership is very clean and shiny. Everyone is very helpful and friendly to the customers. More

by marybethfran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Steve LeMon , Nelson, Mark

March 27, 2024

Dealership Rating
Employee Rating

Good service, efficient and friendly. Have used Otto for service and sales for MANY years. More

by tr.golden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 18, 2024

Dealership Rating
Employee Rating

They were great in helping me find my dream car. I would recommend them to everyone and do happy I decided to buy my car. More

by barbburt40
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 15, 2024

Dealership Rating
Employee Rating

Great guys and enjoyed working with them. Thanks for the experience and look forward to the future. Regards Chuck More

by woylai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Dan Zukowski

March 01, 2024

Dealership Rating
Employee Rating

Very pleased with the service I have received from Otto. So helpful and so polite More

by fcobb29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Michael Caccese

March 01, 2024

Dealership Rating
Employee Rating

Upon arrival I was greeted and offered a beverage - my wife was ignored. Shortly thereafter I was greeted by someone who welcomed me - again no recognition that my wife was even there. At that point we a More

by billpelz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Declan Cohen, Sean MacWhinnie , Nelson Rodriquez - 5 stars!

Mar 04, 2024

Otto Cadillac responded

Bill, Our sales manager tried to reach out to you to discuss your review. When you can, please call Ian at 518-869-5000 so we can discuss this and come to a resolution. Thank you for your time, Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

February 28, 2024

Dealership Rating
Employee Rating

Welcoming, supportive, collaborative, receptive, I am very pleased with my overall experience and my brand new purchase. More

by Flame19670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Sean MacWhinnie

February 28, 2024

Dealership Rating
Employee Rating

It was a good experience. All in, over 2 days, the entire process only took about 3.5 hours from test ride to purchase completion. Not bad. They’re a good team. More

by carlbrock3
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Dan Zukowski

February 24, 2024

Dealership Rating
Employee Rating

Great people and so easy to work with, couldn't have asked for a better group of people to work with when buying a car. More

by merussell83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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