Hector Villanueva
Hector Villanueva at Northside Lexus
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Hector Villanueva | Page 2

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
157 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

12 yrs, 8 mos

Languages Spoken

English English

French French

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4.9

157 Reviews

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157 Reviews of Hector Villanueva

March 10, 2024

Dealership Rating
Employee Rating

Hector Villanueva and Northside Lexus have been amazing for my last THREE purchases. The customer service is a cut above the rest. I refer anyone interested in a Lexus to Hector and Northside Lexus as I kn More

by bryanrcrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Mar 11, 2024

Northside Lexus responded

Bryan, it's fantastic to know that Hector and our team at Northside Lexus have consistently provided you with top-notch service. We appreciate your referrals and look forward to assisting you again in the future!

March 05, 2024

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Employee Rating

Excellent attention The best place and easy process on everything… i love lexus northside thank you More

by lauramacedo74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Kennedy

Mar 05, 2024

Northside Lexus responded

We're so glad to know you had an excellent experience at Northside Lexus, Laura! We strive to make the process as easy and enjoyable as possible. Enjoy your new ride, and thank you for choosing us!

March 03, 2024

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Employee Rating

The best experience I've had at any dealership. Hector was very professional and Mason was super easy to work with. This was a no stress day at a dealership and I didn't think that was even possi More

by Pete S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

Mar 04, 2024

Northside Lexus responded

We're delighted to know that you had a stress-free experience at Northside Lexus! It's great to see Hector and Mason provided you with professional service. Thanks for the review, we appreciate it!

February 16, 2024

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Employee Rating

This is the second time that I have come back to purchase a used car from Northside Lexus. Stellar service! Hector Villanueva definitely worked with me to stay within my budget and I I’m in love with my car. More

by VANESSA.MORTEO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cullingford

Feb 18, 2024

Northside Lexus responded

Vanessa, we're delighted to know you had another great experience with Hector and our team here at Northside Lexus. We always aim for smooth transactions, so this is great to hear! Enjoy your new car!

February 11, 2024

Dealership Rating
Employee Rating

Hector V. is an outstanding Sales Representative. He knows his product, is informative, and is professional. More

by martezco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Northside Lexus responded

Martezco, we're glad to know Hector provided you with such a positive experience at Northside Lexus. Thanks for taking the time to share your feedback!

February 01, 2024

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Employee Rating

My car was not ready for pick up after 3 days post purchase. The dealer put nice used cars out to sell and claimed to be good costumer service but the car are still dirty and tires , tires and rims. I More

by jalutjem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herb Mills

Feb 01, 2024

Northside Lexus responded

I am sorry to learn about the delay and condition of your vehicle during the purchasing process. I understand your frustrations and will ensure we work on improving in these areas. Customer service is our priority, and I would like the chance to discuss any remaining concerns you have and ensure you are satisfied with your experience. Please reach out at your convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 31, 2024

Dealership Rating
Employee Rating

Beautiful place. Large assortment of new vehicles. Hector helped us find the right vehicle quickly. Great experience. More

by eric.boydstun.310
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Herb Mills III, Darrell Kennedy

Feb 01, 2024

Northside Lexus responded

Eric, we're glad to know you had a great buying experience at Northside Lexus and found our selection impressive. Thanks for the shout-out to Hector, we'll be sure to pass along your kind words. Enjoy your new ride!

January 28, 2024

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Employee Rating

The purchasing experience was great. I felt that the dealer had a good team approach to helping the customer get the best deals possible and respect their time. I also like to thank Herb More

by jalutjem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Herb Mills

Jan 29, 2024

Northside Lexus responded

We're delighted to know that you had a great purchasing experience with us at Northside Lexus. It's wonderful to see Herb and the team made your vehicle purchase enjoyable and confident. We look forward to working with you again in the future!

January 28, 2024

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Employee Rating

Excellent customer service Sales rep awesome. Knowledgeable & personable wonderful experience Highly recommended north side Lexus More

by sheabailey90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Northside Lexus responded

We're delighted to know you had a wonderful experience with our sales rep at Northside Lexus! Your recommendation means the world to us. Thanks for sharing your thoughts and we hope to see you again soon!

January 27, 2024

Dealership Rating
Employee Rating

Larry Kidd was a very nice person when we meet him last weekend but when we went on Thursday he was very rude and raising his voice.. it was very disrespectful.. we did get the car and everything but he wa More

by melindadiaz30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Kidd, Marcus Atkins

Jan 31, 2024

Northside Lexus responded

We're sorry to learn about your recent experience. At Northside Lexus, we strive for exceptional customer service, and it sounds like this was not met in your case. We appreciate you bringing this to our attention and will address the issue internally while ensuring a better experience moving forward.

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