Heather Mattice | Page 31

Austin - 2018 Outback Austin was a huge help when I just recently traded in my WRX. I went to another dealer and got pricing for my trade as well as a new outback. I wante Austin was a huge help when I just recently traded in my WRX. I went to another dealer and got pricing for my trade as well as a new outback. I wanted to get two quotes and decide on who really wants the business. Austin and Subaru of Muskegon were able to offer more for my trade in and beat the price on an almost identical outback. When I called back to the other dealer to see what they could do, they were hesitant to match let alone beat it. Huge thanks to the team over in Muskegon, sure I will be back when that new STi is released. Highly recommend More

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Great Service Stop! The service team was extremely courteous and professional. The entire team made my wait time as minimal as possible and provided excellent informatio The service team was extremely courteous and professional. The entire team made my wait time as minimal as possible and provided excellent information on the future needs of my vehicle. I purchased this car from the dealership at this location (to say the least, I wasn't thrilled with the experience), but the service team has been the reason I bring my vehicle back. Keep up the great work. You all rock! More

by Jesse Verified Customer Verified Customer

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Left grease prints all over dash. Had some airbag recall work done by this shop. Mechanics couldn’t be bothered to wipe the greasy finger prints off my dash when they finished Had some airbag recall work done by this shop. Mechanics couldn’t be bothered to wipe the greasy finger prints off my dash when they finished More

by dorianhutchison Verified Customer Verified Customer

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Frank and Heather are the Dynamic Duo of Subaru! We have purchased 2 Subies from Subaru of Muskegon, and have all our our major service done here. Fast, friendly and knowledgeable, Frank and Heather We have purchased 2 Subies from Subaru of Muskegon, and have all our our major service done here. Fast, friendly and knowledgeable, Frank and Heather ROCK! More

by Fox&xxxxxx Verified Customer Verified Customer

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AC repair I visited out of the blue to have my AC fixed after suffering in 90 degree weather on a 7 hour road trip. Subaru service assessed my problem and order I visited out of the blue to have my AC fixed after suffering in 90 degree weather on a 7 hour road trip. Subaru service assessed my problem and ordered the parts to fix within a day and a half. They also worked within my tight schedule to finish the job in time for me to travel across state. More

by kielt Verified Customer Verified Customer

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Always great service It'll be four years this month since we purchased on 2014 Outback at My Auto Import Center. Every experience we've had at My Auto, from shopping, to p It'll be four years this month since we purchased on 2014 Outback at My Auto Import Center. Every experience we've had at My Auto, from shopping, to purchasing and now maintenance has been outstanding. I have always been pleased. And I recently purchased replacement tires at My Auto Import Center => quality, price and service were the best deal around and now my Outback handles like it was new. More

by lmlenich Verified Customer Verified Customer

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very efficient and very friendly As always, My Subaru has given me exceptional friendly and quality service. No questioning regarding warranty covered item and the need for a repla As always, My Subaru has given me exceptional friendly and quality service. No questioning regarding warranty covered item and the need for a replacement. I have recommended My Subaru to our neighbors and spoke highly of your work. More

by bobkeim62 Verified Customer Verified Customer

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Oil change, brakes Heather loaned me a highlander, I bought one based on that loaner. Jacob Childress and Charlie sharp were wonderful to work with, Alex was great to wo Heather loaned me a highlander, I bought one based on that loaner. Jacob Childress and Charlie sharp were wonderful to work with, Alex was great to work with also. Frank is always attentive and informative More

by GRADYSANDER Verified Customer Verified Customer

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Cost of hose clamps were $8.45 each way out of sight Did good job on repair but way out of sight for parts $8.50 each for two hose clamps plus $125 to put them on. Total job $204 Did good job on repair but way out of sight for parts $8.50 each for two hose clamps plus $125 to put them on. Total job $204 More

by HCCONNELL4 Verified Customer Verified Customer

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Good to deal with. Good customer relations. I have dealt with other dealers from various makes and models and found my import to be less high pressure selling tactics. Its nice to walk in and lo I have dealt with other dealers from various makes and models and found my import to be less high pressure selling tactics. Its nice to walk in and look around without someone looking over your shoulder. More

by RERNST071 Verified Customer Verified Customer

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