Harutyun Yesayan | Page 2

Never go back again..We made an appointment with Alfonzo the "Inventory Manager " to look at a used car we had seen on the web site. He appeared to be very shocked when we showed up. I later understood wh the "Inventory Manager " to look at a used car we had seen on the web site. He appeared to be very shocked when we showed up. I later understood why. Anyway he pawned us off on a salesmen. Nice guy . So he took us to an office and said he was going to get the keys for a test drive. . 20 min later he comes back with the keys. Then he says ok just let me find our where the car is. Another 10 min go by.. he comes back says the reason he couldn't find the car because it was in service So we go back to the service area. Find the car... now he has the wrong keys. Comes back 10 min later with a story about why he couldn't find the keys. So we look around the car... get in try and start it and it won't start. Now the sales man starts back peddling explaining how it just came in a week ago and they haven't had time to go thru it. Well there was enough rust on the calipers to suggest it had been there much longer than a week. Which I now understand why Alfonso was surprised to see us.. if you are advertising a car on your web site , my thought is it should be ready . We drove a long way for nothing. And I would think your Inventory Manager would have a better idea where his Inventory is so his salesman isn't running around frantic. More

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We just purchased our second vehicle in two months from Harut Yesayan at Jaffarian Volvo. One for my wife and one for our son. When it is my turn to get a new car it will be with Harut! Excellent commu Harut Yesayan at Jaffarian Volvo. One for my wife and one for our son. When it is my turn to get a new car it will be with Harut! Excellent communication, service and support from Harut before, during and after the sale! He went above and beyond all expectations to earn our business and then worked like a symphony conductor to make sure that everything we agreed upon was completed on schedule and on-time! Gavin, Alphonso, Hysen and Gursey Lindt in Finance all helped Harut put a great deal together for us and my wife could not be happier! Gary even stopped by to thank us! Can't wait until it is my turn! Collin - Haverhill, Ma More

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Excellent! As always that is why I am and will remain a loyal customer. Thank you for being an honest and dependable dealership Appreciation for the consistent excellence! loyal customer. Thank you for being an honest and dependable dealership Appreciation for the consistent excellence! More

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Harut was extremely knowledgeable and helpful. I would strongly recommend you ask for him when you enter Jaffarian. He was a pleasure to work with. strongly recommend you ask for him when you enter Jaffarian. He was a pleasure to work with. More

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Very attentive. Follow ups were timely. Great communication from start to finish. communication from start to finish. More

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Excellent service from Harut and Jaffarian. Process was smooth and car was delivered out of state! smooth and car was delivered out of state! More

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We had a really experience leasing our new xc90 from Harut. He spent a lot of time with me going over every model and option so I could hone in on what I actually wanted and needed. Then he found the pe Harut. He spent a lot of time with me going over every model and option so I could hone in on what I actually wanted and needed. Then he found the perfect car, in NJ, and went to get it himself (in a lot of traffic)! He's been equally as great post-sale. I really highly recommend Harut and Jaffarian. More

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It was time for another S80 for our son, but this time he was paying for it. Harutyun Yesayan found a beautiful, clean, gently used S80 with low miles for a Volvo (124,000) and worked with us to reach a fai was paying for it. Harutyun Yesayan found a beautiful, clean, gently used S80 with low miles for a Volvo (124,000) and worked with us to reach a fair price for both of us. Today we start looking for a newer car for my wife and Harutyun will be there helping us all the way to the end. Thanks Harutyun! More

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Wonderful customer service during the process. Harut and team are incredibly knowledgeable. They provide a top notch experience start to finish. Highly recommend Harut to anyone looking at Volvo. team are incredibly knowledgeable. They provide a top notch experience start to finish. Highly recommend Harut to anyone looking at Volvo. More

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Every visit to Jaffarian begins with a pleasant greeting from a sales associate - whom, in my experience, are all a pleasure to deal with. This time for a new car visit, Harut Yesayan was was most attentive from a sales associate - whom, in my experience, are all a pleasure to deal with. This time for a new car visit, Harut Yesayan was was most attentive, knowledgeable and above all, professional. Nattily dressed, I might add! Great car buying experience overall. More

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