Harold Dean | Page 10
Chevrolet Service Advisor
Orr Chevrolet of Fort Smith
6500 Autopark Dr
Fort Smith, AR 72908
103 Reviews
Write a Review103 Reviews of Harold Dean
September 17, 2017
Excellent service, polite, efficient personnel I enjoy my service visits. The staff is always cordial and friendly and they keep my car in excellent condition. I love it that they wash my car too! I enjoy my service visits. The staff is always cordial and friendly and they keep my car in excellent condition. I love it that they wash my car too! The lounge area is very nice and I enjoy the great coffee bar. More
Other Employees Tagged: Mary McClain , Josh Bennett, Joe Gillaspy, Shane Semiche
August 31, 2017
Warranty Work Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't have to see them for a long time. More
Other Employees Tagged: Joe Gillaspy
August 26, 2017
Customer Service Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. More
July 24, 2017
Warranty repairs All repairs are done in a timely manner and I was very satisfied also the servers writer explained everything what was wrong with my vehicle All repairs are done in a timely manner and I was very satisfied also the servers writer explained everything what was wrong with my vehicle More
Other Employees Tagged: Sierra Bryant
July 19, 2017
Service Couldn't ask for better servicemen to deal with. Quick turn around with step by step communication to ensure it's what we needed and wanted. Follow up Couldn't ask for better servicemen to deal with. Quick turn around with step by step communication to ensure it's what we needed and wanted. Follow up call to further ensure the issue was handled. If I could say better than 5star I'd be even more pleased! Thank you More
Other Employees Tagged: Shane Semiche
July 17, 2017
Great sales and service Have helped me with serveral new vehicles and servicing all my vehicles. Have always had great experiences. Highly recommend if looking for a new or u Have helped me with serveral new vehicles and servicing all my vehicles. Have always had great experiences. Highly recommend if looking for a new or used car or just want your car serviced. More
Other Employees Tagged: Mary McClain , Scotty Dunham, Blake Gentry
May 23, 2017
reprogram of touch screen Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done. Great work. Always easy to get an appointment. Only complaint is the length of the wait. 2-3 hours is too long. Be faster with the work being done. More
May 19, 2017
Convenient I stopped by while running errands to see if l could get a new key fob. Forty minutes .later I had a programmed key fob. Great service. I stopped by while running errands to see if l could get a new key fob. Forty minutes .later I had a programmed key fob. Great service. More
May 09, 2017
Oil change tire roation I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. I brought my truck in for a regular oil change along with requesting a tire rotation. The people I dealt with were great and the oil change was fine. Problem I had was that when I brought in my truck the front right tire was missing the air valve cap. After I noticed it was still missing on the same tire when I got home brushed this off as just a coincidence. However now I am going to have to purchase new tires due to wear on the inside of the front tires. If the rotation would have been done then I feel I would or should have been notified about the wear and an alignment could have possibly saved me the money now that I am going to have to spend to replace them. More
April 27, 2017
Service Department I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of h I have been a customer for several years and the service department is always very attentive. Mary has always been very helpful and will go out of her way to help you. More
Other Employees Tagged: Mary McClain