Dealership Experience
17 yrs, 9 mos
Industry Experience
17 yrs, 9 mos
Languages Spoken
Arabic
English
63 Reviews
Write a Review63 Reviews of Hany Fares
September 24, 2018
I’ve been a customer for 15 years, never coming back!!!! Bad management, they get you on trade ins Savages! Never coming back They offer you one value for your vehicle online and offer you a very low at m Bad management, they get you on trade ins Savages! Never coming back They offer you one value for your vehicle online and offer you a very low at moment of closure Very disappointed More
Other Employees Tagged: Wally Sabet
September 24, 2018
Best experience with a dealership so far! I knew what I wanted and what I could comfortably pay m. I explained this to the salesman, Haney, and he did his best to accomodate me. As a woman , I I knew what I wanted and what I could comfortably pay m. I explained this to the salesman, Haney, and he did his best to accomodate me. As a woman , I was pleased that Haney realized that I was the purchaser-not my husband and he focused on me. I have left other dealerships because even when my husband said - talk to my wife- the attention always turned back to “the man”. More
Other Employees Tagged: Sorry, forgot names
September 20, 2018
Nice new building I was impressed with the new building. I think the logistics regarding the service still needs to be worked out. The service staff need to assume that I was impressed with the new building. I think the logistics regarding the service still needs to be worked out. The service staff need to assume that the customer has not seen the new building and does not know where to go when they arrive. Provide more instructions upon greeting customers. It was confusing when I was called and told my vehicle was ready being serviced. I came down to the checkout area but didn’t know who to see. People were just standing around- that was frustrating. More
Other Employees Tagged: Anthony Petrella
September 12, 2018
Positive and enjoyable. Each person who helped me in the whole process of buying my new car made the experience easy and enjoyable. Excellent customer service!!! Thank you! Each person who helped me in the whole process of buying my new car made the experience easy and enjoyable. Excellent customer service!!! Thank you! More
Other Employees Tagged: Phil Hicham , Not sure of the person’s name in the service dept. but I would give him the highest rating also. He did the inspection sticker for my new Rav 4 this past Sat. at approx. 2 pm.
September 10, 2018
Did a good job in minimal time. I have bought 5 Toyota at the dealership and always have my servicing done there. I'm very happy with the dealership and the service center as they al I have bought 5 Toyota at the dealership and always have my servicing done there. I'm very happy with the dealership and the service center as they always do a good job. More
Other Employees Tagged: John Russo
September 10, 2018
Nice people, terrible communication I went in knowing the car I wanted and was still at the dealership for. 7 hours . Told I could pick up the car on Tuesday and car wasn't there. Tried I went in knowing the car I wanted and was still at the dealership for. 7 hours . Told I could pick up the car on Tuesday and car wasn't there. Tried for two days to speak with the sales rep or manager and not able to reach either one. Finally got told there was a problem with my insurance which was a lie. Finally told my car could be picked up on Thursday at. 11. Two and a half hours later Iater I was ready to walk out. I left only to discover my automatic starter that I paid extra for wasn't installed. I had no mats or manual. One of my keys doesn't work and a piece of the car was laying on the floor. For all my aggravation I'll get a free oil change: ( More
Other Employees Tagged: Efrain Calixto, Robin Duquette
September 05, 2018
Buying from Hany Fares Mr. Fares has sold us 2 cars. The 1st was a barely used 2013 (4,000 miles) Corolla. As soon as he knew about it he called us--we still have it. Mr. Fares has sold us 2 cars. The 1st was a barely used 2013 (4,000 miles) Corolla. As soon as he knew about it he called us--we still have it. the 2nd was a brand new 2018 Corolla. We didn't thing we could swing it, but with his help we could. We didn't even know what we needed, but he did. Mr. Fares is an excellent salesman, and a good man. More
August 23, 2018
Great dealership with great people I got a great deal on a gorgeous new Camry, and Hany was very personable and made everything very easy. This was the least stressful I’ve ever been wh I got a great deal on a gorgeous new Camry, and Hany was very personable and made everything very easy. This was the least stressful I’ve ever been while purchasing a car, and would absolutely recommend this dealership. More
August 20, 2018
excellent all phases of purchase exceeded my expectations. Ken Connor was especially helpful, as were Hank and Hany. This is our 5th vehicle from Woburn Foreign all phases of purchase exceeded my expectations. Ken Connor was especially helpful, as were Hank and Hany. This is our 5th vehicle from Woburn Foreign Motors More
Other Employees Tagged: Hank Ung , Ken Connor
August 16, 2018
AWESOME Service and Price Had new tires and 40K service done yesterday. As always, the Service Rep, Mark Zayac, was awesome, the service, price and wait were GREAT. Have be Had new tires and 40K service done yesterday. As always, the Service Rep, Mark Zayac, was awesome, the service, price and wait were GREAT. Have been a customer of Woburn Foreign Motors for 20+ years and I know of no other business that does a better job of providing affordable service, product and pricing. There are many places that sell and service Toyotas - the incredible and friendly service that you get at WFM, though, sets them apart from not only other dealerships, but from other companies. You honestly feel that you are walking into your friendly, local garage and it is 1950 (the difference, though, is their use of technology to communicate and the highly skilled technicians/mechanics). Trust me - no xx here. More
Other Employees Tagged: Mike Gilgun, John Moraites, John Russo, Mark Zayac