Hany Fares | Page 2

Hany Fares- Devoted, Honest, Sincere Sales Manager I have continued to come back to Hany over the course of many years because he will find the best deal for the price you want to pay, his friendly ma I have continued to come back to Hany over the course of many years because he will find the best deal for the price you want to pay, his friendly manner, and appreciation for his returning customers. It means everything to me to deal with a sincere sales person and that comes through everytime I do business with him. Thank you Hany....... Many Years, Many Laughs...... Theresa More

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Excellent service Kal and Mike were excellent! They made the whole car buying experience a breeze. I didn’t feel like I was dealing with salesmen! There was no pressure Kal and Mike were excellent! They made the whole car buying experience a breeze. I didn’t feel like I was dealing with salesmen! There was no pressure and they were so helpful and worked efficiently to get things done! Hany was also great!!! More

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Great customer service! He was such a pleasant and easy person to work with! I enjoy coming here because of the excellent customer service! I would highly recommend Hany to a He was such a pleasant and easy person to work with! I enjoy coming here because of the excellent customer service! I would highly recommend Hany to anyone! More

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The car! Woburn Toyota is really great. Everyone that works there is helpful and friendly. I’ve been a customer for 20 years and will be for another 20 Woburn Toyota is really great. Everyone that works there is helpful and friendly. I’ve been a customer for 20 years and will be for another 20 More

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My 8th car bought and serviced there I am a regular at woburn , havung bought 8 toyotas at this dealership. Their service department is incredible. My toyotas always start and run for man I am a regular at woburn , havung bought 8 toyotas at this dealership. Their service department is incredible. My toyotas always start and run for many years. Gave away a 10 year old car, and i hear it is still running. Love these guys. See John r. In service he is the best. Hany in sales. More

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My awesome experience with Woburn Toyota The best and most enjoyable experience purchasing a vehicle because of Hany. He goes above and beyond the call of duty to make sure that his customers The best and most enjoyable experience purchasing a vehicle because of Hany. He goes above and beyond the call of duty to make sure that his customers are satisfied. I have purchased 3 vehicles from him and I plan to stay with Woburn Toyota for a very long time. Thank you Hany for all you have done Thank you Woburn Toyota for ensuring that I get the best. More

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Couldn't be more pleased!!!! Can't say enough how pleasant and easy Hany is to work with. Jamon did all he could on pricing to get me the best price by over a $1000 dollars UNDER Can't say enough how pleasant and easy Hany is to work with. Jamon did all he could on pricing to get me the best price by over a $1000 dollars UNDER ALL other dealers. Hank also did all he could and got me the best rates. In general VERY happy with whole transaction. Second Tundra from Woburn, will never go elsewhere. Thanks to all for the savings! Be More

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Poor Experience Over all My Family recently Purchased a 2011 Used ford Raptor for $33,000. The financial department did not do a good job and lied to us in multiple occasions. My Family recently Purchased a 2011 Used ford Raptor for $33,000. The financial department did not do a good job and lied to us in multiple occasions. We have tier 1 credit and have never had a problem being approved anywhere. We ended up just going to our bank the next day after playing games and having our credit run through 5 different banks. We got approved right away it only took 15 min at DCU. NOW FOR THE WORST PART! We had been told the truck had been through the service department and checked out fine. We took delivery of the truck and immediately noticed the heat did not work on the ride home and neither did the drivers heated seat. We took the truck back a few days later for them to fix it. It took them over a week to get it back to us and the job seemed like it was done by a back yard mechanic. There was multiple scrapes, bends and gouges in my dash from screw drivers, the carpet was pulled out. They took the center console out while doing the job and set it on the back leather seats and indented the seats (Its been multiple weeks now and the marks are still there. The best part of all of this is that the heat still does not work properly. The heat will only work on one side and you can hear something constantly rattling behind the dash like something broke off and is just bouncing around. Other safety parts that we found with the truck are a worn out outer tie rod end and 3rd brake light assembly. The sales department does not care after the sale they still have not sent me my spare key and will not return our phone calls. I now have a 33,000 dollar truck with safety problems, heat that doesn't work and a really upset buyer. Please go somewhere else when buying a vehicle, save yourself the headaches. More

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Sold me a Certified Corolla with hidden water damage that was not disclosed. When I happened to look under the seats a few months later, I saw rust in that area. After notifying them about it, they k that was not disclosed. When I happened to look under the seats a few months later, I saw rust in that area. After notifying them about it, they kept minimizing the problem, then finally said they would not cover the repair. I took it to another Toyota dealer and they confirmed the water damage and suggested I take it back to the dealer where I bought it (Woburn Toyota). I tried to contact their general manager several times, to no avail. I am now contacting the attorney General's office and pursuing legal action. More

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Great Service Service was fast, nice place and great customer service. The service always great from sales to finance then service lets say in general I like Wobu Service was fast, nice place and great customer service. The service always great from sales to finance then service lets say in general I like Woburn Toyota. More

by CRPRODUCTION Verified Customer Verified Customer

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