Hans Kribbel | Page 3

Fabulous Experience, Knowledgeable Professionals, Easy Deal From the moment I called the dealership I knew this would be a pleasant experience. I traded a 2018 Porsche Panamera 4 for a 2018 Mercedes S450 4Mati From the moment I called the dealership I knew this would be a pleasant experience. I traded a 2018 Porsche Panamera 4 for a 2018 Mercedes S450 4Matic. This could have been a very difficult and frustrating experience - it was not. Peter showed me the Mercedes and all of its features, his product knowledge and professionalism evident from the moment I met him. Hans made the transaction simple, no snake oil or 4 squares- I believe we both walked away happy. I imagine I will return to Knauz for many future purchases. If you are looking to purchase a Mercedes, this dealership and Peter Polanski have my utmost recommendation. More

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Love my new Mercedes and the service! We really enjoyed working with all the people at Knauz Mercedes. Everyone from Mike Perez to Hans to Vijay and Danny were all so friendly and easy to We really enjoyed working with all the people at Knauz Mercedes. Everyone from Mike Perez to Hans to Vijay and Danny were all so friendly and easy to work with. They make a great team. There is so much information to take in and each person took the time to explain and walk us through our car purchase and possession in such a pleasant and easy way. They all seem to really love what they do and it shows in their personal interactions. I would highly recommend working with these guys! More

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Great people to work with I have never had an easier time purchasing a car. Paul Kim had all the answers and absolutely no pressure was placed on me with this big purchase. I I have never had an easier time purchasing a car. Paul Kim had all the answers and absolutely no pressure was placed on me with this big purchase. I can not thank him enough for the great experience. More

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Wonderful Experience at Knauz I went into Knauz looking to buy a new Mercedes. I met with Peter P. and explained to him exactly what I wanted. He searched high and low until he fou I went into Knauz looking to buy a new Mercedes. I met with Peter P. and explained to him exactly what I wanted. He searched high and low until he found exactly what I was looking for. Hans, Peter and I were able to come to an agreement, which I was very happy with. After purchasing the car, Daniel F. and Strah G. took the time to show me how to work all of the high-tech features. I had a great experience at Knauz and would highly recommend them to everyone. Thanks again! -Caryn More

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THE BEST Mercedes Dealership in Chicago Area The entire sales team at Knauz Mercedes is amazing. I bought a G550 from them. Hans, Ryan, John helped me through entire purchasing process. They are The entire sales team at Knauz Mercedes is amazing. I bought a G550 from them. Hans, Ryan, John helped me through entire purchasing process. They are very patient and professional. The purchasing process is also easy and smooth. If you are looking for a Mercedes, Please give them a shot. It's simply THE BEST vehicle purchasing experience I've ever had. More

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His and Hers flawless C43 and C300 Cabrio Mercedes Purchase! Would like to take a moment to not only highlight the outstanding staff at Knauz, but also the outstanding purchasing experience my wife and I had. 2 Would like to take a moment to not only highlight the outstanding staff at Knauz, but also the outstanding purchasing experience my wife and I had. 2 days prior to our visit I reached out to Hans the sales manager as I was directed by numerous friends. Being told he is the best in the business, and is key to the Knauz "customer first experience", we just had to give it a try. Not only did Hans respond to my requests on his day off via e-mail, but also made sure that when we did arrive that Friday, the vehicle we wanted to view was available. Upon our arrival I was greeted by Strah, not only is he the MB concierge, but is the technical vehicle specialist. I highly recommend talking with him about all the additional high tech features MB offers, as well as getting some hands on in vehicle demo time with him. He is awesome, knows all the vehicles, and will make sure you know how the features work. This was great in helping to decide what options we wanted in our vehicles. For the sales side, Hans assigned Gary and Josh to my wife and I. We were thrilled to be treated so professionally and honestly by Gary, no reasonable request was refused. He helped guide us through the entire process of purchasing both vehicles, with a refreshing no pressure to buy. Hans was also still checking in on us to make sure all was well. We were not forgotten about, and Hans, Gary and Strah gave us extra time for our drive testing with them. I would also like to note that we had no idea they closed at 6pm, but Hans, Gary, Strah and the finance manager Vijay stayed with us after the doors locked for a bit longer. Each taking some additional time to explain the purchase, financing versus lease, and vehicle status. After closing the dealership, settling on the purchase terms, we had to come back on Monday after the weekend to finalize and take delivery. My wife and I really appreciate the time everyone took to give us such an outstanding experience that day, and staying past close to work with us. As for delivery day, it was flawless, the finance manager Vijay just like the others, was awesome! I can honestly say the best finance person I have experienced. Precise, concise, professional and honest. Line by line, every aspect of the purchase was explained, down to the privacy agreements. Asking to make sure I understood everything, it was very refreshing. Both vehicles were delivered to us in pristine condition, Strah, Josh and Gary spent a tremendous amount of time getting my wife and I setup in the vehicles. Hans also checked in on us time and again to make sure we were all set and excited about our new vehicles. Finally just to add, my wife gave a hug goodbye to everyone that worked with us when we left. I know this might seem really strange, but that says so much about this dealership and the people that work here. Give them a try for your next vehicle purchase, I know you will be treated in the same outstanding manner. More

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Great Experience! Will buy again I purchased a 2017 GLS 450 from Gary! Having already attempted to purchase this vehicle from 2 other area Mercedes dealerships with little to no luck I purchased a 2017 GLS 450 from Gary! Having already attempted to purchase this vehicle from 2 other area Mercedes dealerships with little to no luck and poor communication, Gary was a great find! I emailed him and he responded with multiple vehicle options within 10 minutes of my inquiry. He ran the numbers for me and we had the entire deal negotiated via phone/email prior to arriving at the dealership. Once at the dealership everything matched up with what we agreed to over the phone and I was in and out with my new car. Hans, Vijay and Strah were also equally great to work with. I'll be working with Gary and the Knauz team again! More

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Love Love Love The people at Knauz Mercedes are sooo friendly and helpful. I am a female and I took my car in to get looked at because it was making a noise and I do The people at Knauz Mercedes are sooo friendly and helpful. I am a female and I took my car in to get looked at because it was making a noise and I don’t at all feel like they tried taking advantage of me. The sales people are so welcome and make my car buying experience so stress free!! I dealt with Peter for buying my car and Ryan in service. Great people! More

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All went very smooth.. enjoy the whole process I would like to say that the folks over at Knauz are great.. this buying experience was great.. would recommend folks to visit the showroom I would like to say that the folks over at Knauz are great.. this buying experience was great.. would recommend folks to visit the showroom More

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Easy to do business with! I live in Orland Park and was looking at the GLC 300 with lots of extra's. My hometown dealer only had a few GLC's in stock told me they were hard top I live in Orland Park and was looking at the GLC 300 with lots of extra's. My hometown dealer only had a few GLC's in stock told me they were hard top come by and wanted me to settle for a lesser model or dealer car. I went on the internet and viewed Knauz inventory and sure enough they had exactly what I was looking for. I made an appointment with Paul Kim who was professional and with no hassle we settled on my trade-in (GLK 350) and price on the GLC. Couldn't be happier with the car and my experience! More

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