64 Reviews
Write a ReviewDealership Experience
1 yr, 2 mos
Industry Experience
6 yrs, 5 mos
Languages Spoken
English
64 Reviews of Hailey Armour
June 23, 2023
The experience in the new building was great! Clean, spacious and accessible power was plentiful! My service person kept me updated and got me on my way in an acceptable time. The service request Clean, spacious and accessible power was plentiful! My service person kept me updated and got me on my way in an acceptable time. The service requested and then the service added was successful and I always appreciate the complimentary carwash! More
June 22, 2023
Poor service, worst part is that they don’t want to listen to the customers. Service advisors are just clerks with no functional and technical expertise listen to the customers. Service advisors are just clerks with no functional and technical expertise More
Other Employees Tagged: Michael Militello
June 16, 2023
You can no longer book an oil change as they have an “express” option. Just be prepared that “express” means 2 hours. Waiting area is nice but this should be 45 mins or less. “express” option. Just be prepared that “express” means 2 hours. Waiting area is nice but this should be 45 mins or less. More
June 13, 2023
Service was overall great. BUT towards the end of my service when they were suppose to be finishing up; another 45 mins went by and I needed to leave for an appt and my advisor BUT towards the end of my service when they were suppose to be finishing up; another 45 mins went by and I needed to leave for an appt and my advisor was no where to be found. All advisors were busy and someone from service outside saw me and looked up my car and rushed it through wash. 15 mins later….. I still had found my advisor and needed to ask someone else to ring me up and bring me my car. I was here for over 2 hours getting an oil change, new tire and alignment. I feel like I was very patient, but I’m annoyed the advisor completely disappeared for 45 mins. My child (who I brought with me) was late to her appt More
Other Employees Tagged: Jeff Bowman
June 08, 2023
Service department and personal were very professional. They paid attention to every question I had . They paid attention to every question I had . More
Other Employees Tagged: Jeff Bowman, Julie Adams, John Anderson
June 08, 2023
We had the best service agent we have ever had there . I believe her name was Katie from Banks county!! I highly recommend her and would love to always have her !! She made everything easy and explains ev I believe her name was Katie from Banks county!! I highly recommend her and would love to always have her !! She made everything easy and explains everything so well ! More
June 07, 2023
Service level was great. However, upfront pricing was dubious. Charges were not clear at all. Because this, I will probably go somewhere else for more affordable maintenance However, upfront pricing was dubious. Charges were not clear at all. Because this, I will probably go somewhere else for more affordable maintenance service. More