Hailey Armour
Hailey Armour at Subaru of Gwinnett

Hailey Armour | Page 6

Express Advisor

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.4
64 Reviews
4.4

64 Reviews

Write a Review

Dealership Experience

1 yr, 2 mos

Industry Experience

6 yrs, 5 mos

Languages Spoken

English English

64 Reviews of Hailey Armour

July 05, 2023

Dealership Rating
Employee Rating

I was very happy with the service I received. The service was the best yet. More

by WHITAKERBETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Subaru of Gwinnett responded

Whitakerbette, thank you for your kind words! We're happy we could help. We look forward to seeing you in 6,000 miles or 6 months for your next oil change.

June 28, 2023

Dealership Rating
Employee Rating

Communicate well and got my oil change completed quickly. Waiting area is the very best. More

by GMAULDING
Service Price Transparency
Recommend Dealer
Yes
Sep 28, 2023

Subaru of Gwinnett responded

Hi, thank you so much for your positive comments about Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2023

Dealership Rating
Employee Rating

The experience in the new building was great! Clean, spacious and accessible power was plentiful! My service person kept me updated and got me on my way in an acceptable time. The service request More

by JABENDER77
Recommend Dealer
Yes
Jun 23, 2023

Subaru of Gwinnett responded

Thank you for choosing Subaru of Gwinnett as your service center. Glad you enjoyed the new facility an Hayley did a great job for you. We strive for a 10 out of 10 on customer satisfaction every day with each an every client. Enjoy your summer a drive safe !

June 22, 2023

Dealership Rating
Employee Rating

Poor service, worst part is that they don’t want to listen to the customers. Service advisors are just clerks with no functional and technical expertise More

by PS
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Michael Militello

Jun 22, 2023

Subaru of Gwinnett responded

PS, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. If you are willing, please reach out to Mike Militello at (678)584-7260 or mmilitello@subaruofgwinnett.com so we can work towards a resolution.

June 20, 2023

Dealership Rating
Employee Rating

Nice people. Upfront. Nice waiting room area. Much better than Stivers Subaru who I caught lying to me. More

by BOOMOPEMAIL
Service Price Transparency
Recommend Dealer
Yes

June 16, 2023

Dealership Rating
Employee Rating

You can no longer book an oil change as they have an “express” option. Just be prepared that “express” means 2 hours. Waiting area is nice but this should be 45 mins or less. More

by BETH.BERGMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2023

Dealership Rating
Employee Rating

Service was overall great. BUT towards the end of my service when they were suppose to be finishing up; another 45 mins went by and I needed to leave for an appt and my advisor More

by Saranich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bowman

June 08, 2023

Dealership Rating
Employee Rating

Service department and personal were very professional. They paid attention to every question I had . More

by MJGOLDWINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Subaru of Gwinnett responded

We are always here to answer all your questions. We appreciate you choosing Subaru of Gwinnett to service your Subaru an thank you for your business. Thank you for the feedback an we appreciate you taking the time to respond.

June 08, 2023

Dealership Rating
Employee Rating

We had the best service agent we have ever had there . I believe her name was Katie from Banks county!! I highly recommend her and would love to always have her !! She made everything easy and explains ev More

by CULPCLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Subaru of Gwinnett responded

Thank you for the great review — Hayley an Subaru of Gwinnett appreciate your business a look forward to seeing at your next service visit. Feel to ask for Hayley for your next express service until then hope you have wonderful adventures in your Subaru.

June 07, 2023

Dealership Rating
Employee Rating

Service level was great. However, upfront pricing was dubious. Charges were not clear at all. Because this, I will probably go somewhere else for more affordable maintenance More

by DELGADO201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
...
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