63 Reviews
Write a ReviewDealership Experience
1 yr, 1 mo
Industry Experience
6 yrs, 4 mos
Languages Spoken
English
63 Reviews of Hailey Armour
February 01, 2024
Very professional, easy to talk with, and explains what we want to hear. Time reapond we want to hear. Time reapond More
Other Employees Tagged: Jill Thurston, Jeff Bowman, Julie Adams, John Anderson, Jeremiah Ramirez, Michael Gallardo, Issa Kone
January 26, 2024
They are not pushy on sales which I liked. I had plenty of time to consider options they provided me. Attentive and timely in communications. I had plenty of time to consider options they provided me. Attentive and timely in communications. More
Other Employees Tagged: Jason Bryant
January 24, 2024
Agree with other rater that five stars should be enough. Writing 15 words is not necessary. Writing 15 words is not necessary. More
Other Employees Tagged: Jeff Bowman
January 24, 2024
We bought tires from the dealership a couple years ago. We recently needed a plug, which was done at the dealership. The plug continued to leak. We returned to the dealership and was told we needed a se We recently needed a plug, which was done at the dealership. The plug continued to leak. We returned to the dealership and was told we needed a set of tires. We have properly maintained rotation and inflation. I asked why we were not initially told we needed tires when we came the first time and was told that happens sometimes. I asked for a quote for a new set of tires and the expected tread life, I was only given a price. When I again asked for the tread life, I was told they did not have that information. I declined to approve the new tires and was emphatically told the tires needed to be replaced immediately. I then asked why we were not told the tires needed to be immediately replaced when the plug was done, and was told it really wasn’t urgent. I then said my wife would come pick up the car, as she was only one mile away. When she arrived, she was told they had lost our paperwork, and she would need to wait. For the next 20 minutes she leaned on our car while waiting for her keys. I will be a Subaru driver for the rest of my life. I am willing to pay the dealership’s premium price, as long as I can expect premium service. Two days later I bought a new set of 80k tread life Michelin tires at a local tire shop, with lifetime road hazard warranty, as opposed to the 2 year limited warranty offered by the dealership. More
January 12, 2024
Welcomed right away when I arrived. That is good. However, the service took longer than expected. The car was serviced relatively quickly but the car sat in the "finished work" bay f That is good. However, the service took longer than expected. The car was serviced relatively quickly but the car sat in the "finished work" bay for quite a while before we were notified it was done and could check out. That was disappointing. More
December 14, 2023
Issue with oil light was reviewed and fixed. Communication of proposed plan to remedy was very good. Communication of proposed plan to remedy was very good. More
Other Employees Tagged: Jeff Bowman