Greg Birdsall

I purchased a Grand Wagoneer Series II from them in November of '22. Within 2 weeks, our "Wagoneer Representative" would no longer answer our phone calls. I've had to take the vehicle in for repairs 13 November of '22. Within 2 weeks, our "Wagoneer Representative" would no longer answer our phone calls. I've had to take the vehicle in for repairs 13 times so far, and after balancing and rotating my tires 5 separate times because they keep going out of balance, they told me I need 4 new ones. So they replaced all 4 tires, and within two weeks the front ones need to be replaced again. They're now refusing to honor the service contract that I purchased with them, and are telling me to hire an attorney. Absolutely worst service I've ever experienced from a business. A downright scam. More

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GM Greg Birdsall and his team did an excellent job putting me in a 2022 Ram Limited. I appreciate how easy they made the process. Surya, Doyle and Bill were extremely helpful, which made the experienc putting me in a 2022 Ram Limited. I appreciate how easy they made the process. Surya, Doyle and Bill were extremely helpful, which made the experience very pleasant. Thanks again! More

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***Excellent Buying Experience ***. Scott Bradley has multiple years experience in the auto industry and knows how to maintain his customer satisfaction at 100%. He is very knowledgeabl Scott Bradley has multiple years experience in the auto industry and knows how to maintain his customer satisfaction at 100%. He is very knowledgeable and very professional. I special ordered my vehicle for the 1st time and he was there through every step of the process. I will purchase again here and recommend anybody looking for a referral for an auto purchase to do the same. This place is hands down better than any other dealership that I have been to. More

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Our sales person, Jonathan, and the other folks we met at your dealership were friendly and easy to work with. We had a very good car buying experience! Excellent customer service! Ken & Kathleen McDonald your dealership were friendly and easy to work with. We had a very good car buying experience! Excellent customer service! Ken & Kathleen McDonald More

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Only one word needed to describe, not just your professional staff and dealership, but especially directly with my Salesman Surya Bhasin, is, IMPRESSIVE! Scott Spindle introduced me to Surya. I w professional staff and dealership, but especially directly with my Salesman Surya Bhasin, is, IMPRESSIVE! Scott Spindle introduced me to Surya. I walked into his office like I was the boss, stating my expectations: did my research, listed what I wanted, plus add-ons, the price I was going to pay, and my trade-in value. Surya quickly responded and while he had my trade-in evaluated, and while taking my personal information, allowed Steve Ellison (Vehicle Exchange), Greg Birdsall (GM) to personally reach out to welcome my family to yours. And Josh Lancaster (Service Director) later sent me an email too. Next thing, I was blown away when Surya got my deal done, said let’s go to Finance to complete my purchase agreement, take delivery, and that Scott had a special surprise for me. I was further surprised when I went to Bill Bland (Finance) who gave me a great deal on extended vehicle protection plan (I confirmed with Service Manager Scott that it was a great deal.), and quickly finished my paperwork. There was my nice shiny diamond black crystal pearl RAM 1500 parked in the front door of the showroom and Surya began to guide me through the new technology and setting up my profile and how RAM works. He took even more time reinforcing my decision and distinguishing the value of my new RAM. Only one word needed to describe my new 2022 RAM 1500 Laramie Crew Cab 4x4 eco-diesel is WOW! I wanted a truck with lots of cabin space especially in the back seat (Got it with a bonus of heated and air cooled and reclining back seats!); and great fuel economy with lots of tow power and not have to refill the tank every 300-400 miles, like current electric and hybrid vehicles (Got it with Turbo Diesel Gen 3, 24-29 mpg!); and lots of new gadgets and comfortable functionality (Got it and more!). Feels like luxury in a smooth riding, spacious, efficient RAM. As I rode off into the sunset (intentionally to the west), I felt like The Godfather and got everything I wanted and more. I’m going to share this fun time with all my friends and family. You know it’s 2022 and I got my very first truck, the best new truck, from a fantastic family dealership, through my newest friends. WOW! IMPRESSIVE! I’m sooooo HAPPY. More

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SEE SURYA! He was absolutely amazing to deal with. Day or night, this guy truly went the extra mile to make me happy. He is a man of honesty and integrity and he is super knowledgeable about all things Mopar night, this guy truly went the extra mile to make me happy. He is a man of honesty and integrity and he is super knowledgeable about all things Mopar! I can tell you he is a very unique salesperson because he is brutally honest and super likable! Thank you for making this so easy Surya, you’ve gained a friend and a customer for life! Also very with mentioning that Greg Birdsall (the GM) was very nice and professional to deal with. He assisted Surya in making sure I was happy and he did fantastic! Thank you both very much! Patrick S. New York PS. I bought a 2021 Ram. More

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The overall process was great. Zach was my sales person and he was great. I would recommend the dealership to family and friends. it was great. and he was great. I would recommend the dealership to family and friends. it was great. More

by CL12171975 Verified Customer Verified Customer

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Great Service Barry helped me out a ton, and went out of his way to make sure we were comfortable with our purchase without being pushy at all. Barry helped me out a ton, and went out of his way to make sure we were comfortable with our purchase without being pushy at all. More

by jordanbled Verified Customer Verified Customer

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Always treated as important to the business The service department, Trey, is outstanding. I can't say enough about how well he handles my issues. I can always depend on him being in my corner to The service department, Trey, is outstanding. I can't say enough about how well he handles my issues. I can always depend on him being in my corner to help get my repairs handled and issues under warranty addressed. The sales team that sold my wife her 2019 Dodge Durango was fantastic. I have yet to be disappointed in the dealership. Now when it comes to the 2019 Dodge Durango, well that's a different story as we are now in month 3 of waiting on parts for my wife's Durango. Very disappointed that the service manager and Huffine's service team is in wait mode waiting on Chrysler to find a replacement part for a $55,000 vehicle. I expected much better. Will probably go back to a Ford if we can't get this resolved soon. But as I stated, the mechanical issue is a Chrysler issue, not a Huffine's Dodge Dealership issue. More

by Jeffrey.Little Verified Customer Verified Customer

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Huffines was great to work with. Greg and Surya were great to work with. The finance department was very easy to deal with and didn’t pressure you to buy a lot extra stuff. I’d recomm Greg and Surya were great to work with. The finance department was very easy to deal with and didn’t pressure you to buy a lot extra stuff. I’d recommend Huffines when buying a new Ram or Jeep More

by Frequentbuyerjs1031 Verified Customer Verified Customer

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