Greg Andre
Service Advisor
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
12 Reviews
Write a Review12 Reviews of Greg Andre
April 19, 2024
My experience got off to a bad start because I made an appointment but it was only AFTER I dropped off the car at the scheduled time and was sitting in the waiting room for 30min that I was informed that appointment but it was only AFTER I dropped off the car at the scheduled time and was sitting in the waiting room for 30min that I was informed that they could not look at the car for 2-3 days. This seems to ignore the whole point of making an appointment and made me feel like maybe since it was my first time at this dealer that the other customers were far more important. It doesn't seem like it would have been too hard to inform me about this when my appointment was confirmed so I could have planned accordingly. Once they got to my car I was satisfied with the work done though I didn't get the car back until the end of the week. They also recommended a new battery and I think $500 to replace a battery is pretty wild even for a dealership. Greg was very nice but a bit hard to get in touch with the first few days when I was trying to understand how long my car had to be left there waiting to be looked at. More
March 28, 2024
The best service person I have ever had his name is Greg at silver Springs Mercedes-Benz at silver Springs Mercedes-Benz More
Other Employees Tagged: Robert Marr
January 25, 2024
I had the best experience with my car service advisor Greg Andre. His customer service was exceptional and he got my car ready in two days even though the estimated time was 1 week. Thank you for all you Greg Andre. His customer service was exceptional and he got my car ready in two days even though the estimated time was 1 week. Thank you for all your help, I appreciate you. More
January 19, 2024
Mile One Mercedes, especially the Sevice Department led by Tom Rodkey is second to none! by Tom Rodkey is second to none! More
Other Employees Tagged: Darrell Fenton, Elio Ayala, Juan Easley, Robert Marr, Juan Ayala, Steve Wyatt, Jonas Hernandez, Scot Shumway, Scott McLaughlin , Tom Rodkey
November 21, 2023
I have been pleased with the service provided by Mercedes Benz of Silver Spring. Greg Andre kept me informed regarding the progress of the service department checking my car. He communicated and answered a Benz of Silver Spring. Greg Andre kept me informed regarding the progress of the service department checking my car. He communicated and answered all of my questions. This dealership deserves a five-star rating. Karen Carpenter Dennis More
January 16, 2023
I had several issues to be addressed. The dealership handled all of problems with excellent skill and expertise. The dealership handled all of problems with excellent skill and expertise. More
Other Employees Tagged: Darrell Fenton, Elio Ayala, Juan Easley, Robert Marr, Juan Ayala