Gordon Kiddey | Page 4

Excellent customer service I recently bought my new car into Kia for it’s first oil change . I was very impressed with the friendly ,pleasant staff . I came out feeling like a I recently bought my new car into Kia for it’s first oil change . I was very impressed with the friendly ,pleasant staff . I came out feeling like a very important customer even though I only had an oil change . I will recommend Kia to anyone . More

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Friendliest knowledgeable staff Coming back last 5 years , Staff is great and helpful , They are doing their best to meet my schedule and work to be done , I made few inquiries abou Coming back last 5 years , Staff is great and helpful , They are doing their best to meet my schedule and work to be done , I made few inquiries about new car that i consider to buy . Had good conversation with manager . Keep good work guys . More

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Quick service I brought my Optima in for a level 2 service, estimated to be 1.5 hours, and they were able to complete it in 45 minutes. Nice work, team! I don't k I brought my Optima in for a level 2 service, estimated to be 1.5 hours, and they were able to complete it in 45 minutes. Nice work, team! I don't know who actually did the work, so I've checked everyone's box. More

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Great Customer Service I recently noticed my rear tire was leaking. Being a woman I was concerned and immediately contacted Gord knowing he would help me and guide me to do I recently noticed my rear tire was leaking. Being a woman I was concerned and immediately contacted Gord knowing he would help me and guide me to do whatever needed to be done. Gord told me to drop in and he fit me into their busy service schedule. My tire had a leak which was repaired quickly and efficiently in under 45 minutes. I can always count on Gord to help me out no matter what the circumstances. I really appreciate Gord and he is a great attribute to Kia! Thank you. More

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Thank you They are very friendly. I did like the fact that they were trying to support their community and reached out for support. Second, they made me feel co They are very friendly. I did like the fact that they were trying to support their community and reached out for support. Second, they made me feel comfortable when it came down to negotiating the deal, very smooth transaction thoughtout the whole process and met my expectation on final delivery. Waiting area was very clean and refreshment were served with free wifi when I was getting my first free oil change done and check-ups. Service technicians were very knowledgeable and explained thoroughly to resolve my inquiries. My sales rep Len was very calm under many stresses and fully understood my needs, and he ended up with delivering the resolution. I would recommend to see Len if you are planning to stop by Kia Georgetown dealership. He'll get the job done for you in blink of an eye. Thanks very much. Happy Easter. Cheers. (Thanks Olivia Kostecki!) More

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2018 sportage Very friendly and knowledgeable staff. highly recommended. First new vehicle purchase and they went above and beyond to make sure I was happy. Very ha Very friendly and knowledgeable staff. highly recommended. First new vehicle purchase and they went above and beyond to make sure I was happy. Very happy with the 2018 Sportage! Plan on doing vehicle purchases from here in the future. More

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Came in for one thing and need car back right away I had a casing falling off and needed my car back soon. I was booked in and other safety issues resolved within a few hours. Only one general comm I had a casing falling off and needed my car back soon. I was booked in and other safety issues resolved within a few hours. Only one general comment: I needed a ride home and unfortunately the person was sick that day and unable to do this. I was able to arrange a ride but it would have been better if I got a call before my appointment to let me know I would need to arrange another way home and back. But everyone is always friendly and helpful More

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Service department is always helpful and honest. Car was in for service for a recall. Gordon is always polite and helpful. Car was finished faster than anticipated. And I was on my way.Great people! Car was in for service for a recall. Gordon is always polite and helpful. Car was finished faster than anticipated. And I was on my way.Great people! More

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Oil change Gord was very kind to my daughter when she brought our Forte 5 in and even showed her the Sercixe area lounge that we never knew existed!! Gord was very kind to my daughter when she brought our Forte 5 in and even showed her the Sercixe area lounge that we never knew existed!! More

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Impressive commitment to customer service Very helpful and positive sales experience however the level of preparation on the car I bought was a bit disappointing and a couple of fundamental i Very helpful and positive sales experience however the level of preparation on the car I bought was a bit disappointing and a couple of fundamental issues came to light after receiving the car. However its testament to the quality of the people in the service department and an truly impressive commitment to customer service, that they have worked hard to resolve the issues and got my car back on the road. (thanks guys) More

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