Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Glenn Dzengeleski
Refer Me
Glenn Dzengeleski | Page 29
Service Manager
Orange Buick GMC
3883 West Colonial Drive
Orlando, FL 32808
307 Reviews
307 Reviews
Write a Review
307 Reviews of Glenn Dzengeleski
Verified Customer
Helpful 
October 20, 2020
On my recent visit for service, I had to wait outside for 10 minutes and no one came to check on me. I had to finally go in to see what I was supposed to do. All else went well 10 minutes and no one came to check on me. I had to finally go in to see what I was supposed to do. All else went well More
by rzehner
September 30, 2020
Amazing experience from the time I called to make an appointment til I left the dealership with a repaired car. I was driving from Nee Orleans to Disneyworld when our a/c went out on our 2017 Yukon. Cal appointment til I left the dealership with a repaired car. I was driving from Nee Orleans to Disneyworld when our a/c went out on our 2017 Yukon. Called Friday afternoon, made Saturday appointment and left by 11:30 More
by bzaidain
Other Employees Tagged: Laura Cottom
September 29, 2020
Had to have my steering wheel replaced and sunroof clip replaced. I was told it would take about 3 to 4 hours, but to my surprise I was on my way in 1 hour and a half, AWESOME. Thank Glenn Dzengeleski replaced. I was told it would take about 3 to 4 hours, but to my surprise I was on my way in 1 hour and a half, AWESOME. Thank Glenn Dzengeleskis More
by EFOSTER004
September 29, 2020
My service was a great experience.Will be returning to My service was a great experience. Will be returning to get more service done. Glen was excellent in the customer service role. Everything I asked My service was a great experience. Will be returning to get more service done. Glen was excellent in the customer service role. Everything I asked for was done. More
by keenaperry
September 29, 2020
James and Glenn are a great team of service advisors. The mechanics had the job done on time, as promised. They have gained my business for life. Thank you for the excellent service! mechanics had the job done on time, as promised. They have gained my business for life. Thank you for the excellent service! More
by la.shaver
Other Employees Tagged: James King , Glenn was training a new employee.
September 29, 2020
Great Customer Service! Treated like Royalty every time I come in for a service appointment or to browse the lot for a new vehicle for myself or a family member. come in for a service appointment or to browse the lot for a new vehicle for myself or a family member. More
by RFALLON2
September 22, 2020
Great Service, Friendly people, the communication was great, they serviced my Buick quick, but not Happy with the brand. Last Buick people I wish the build a better vehicle . Sorry but A/C failure befor great, they serviced my Buick quick, but not Happy with the brand. Last Buick people I wish the build a better vehicle . Sorry but A/C failure before the warranty expire isn't acceptable, only 68K miles that's ridiculous. More
by HJATRANS
September 01, 2020
Unable to contact the service rep for updates. The link sent to my phone did not change from the first time I saw it. I needed an oil change and was receiving a service Traction Control and Service Stabil sent to my phone did not change from the first time I saw it. I needed an oil change and was receiving a service Traction Control and Service Stabil Trak message. I was charged a diagnostic fee of $95. The rep said they had to do a diagnostic as it could be a number of things. Once I returned home I Googled the message I received and the response I received was that it was a sensor in the wheel well that needed to be serviced or replaced. At 12:45 pm I spoke to Glenn who advised that I needed front and rear axles. The seat belt indicator was on the last time I brought the car in and I was told it would be $250 to repair, was now $1695 to repair. I called the rep over and over and never could get in touch with him. He never advised that my car was ready for pick up. He called me back at 3:55 pm stating the service dept was closing in 5 minutes and I would have to pick up my car Monday morning. When I dropped my car off that morning at 8 am he never told me what time they closed. Called him back and still could not reach him. Spoke to a Guest Service Manager, Ashley? She told med the Service Dept was closed, but she assisted in She arranged for me to pick up my car, stated it would be parked outside of the Service Building. I arrived and paid for the services. Went to get my car and it was located in a locked gate area. Had to go back to the desk and get someone to retrieve the car and bring it to an area where I could access it. The most frustrating experience I've had in a long time. More
by GLORIAS411
Dealership Inventory (278 Vehicles)
