Gerardo Guel
Gerardo Guel at Jim Norton Chevrolet
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Gerardo Guel

Finance Manager

Jim Norton Chevrolet

3131 N Aspen Ave
Broken Arrow, OK 74012

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4.9
18 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

18 Reviews

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18 Reviews of Gerardo Guel

April 28, 2024

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Employee Rating

Great service. Fast and easy and informative. Robert was very helpful and was great to work with! More

by Chase.harris8326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Burch

Apr 29, 2024

Jim Norton Chevrolet responded

Thank you so much for taking the time to write such great feedback, Chase. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Robert was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs! Sincerely, Courtney, Jim Norton Auto Group

April 27, 2024

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Jim Norton & Keegan took great care of us from start to finish. They are super efficient & easy to work with. Most of all do what they say they will. We had a really great experience. More

by cehudson2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keegon Helton

Apr 29, 2024

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 27, 2024

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Blake Masso was amazing from start to finish! We knew what we wanted and he worked hard to get it for us! Would 10/10 recommend using him every time! We will definitely be repeat customers! More

by hadleytony64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Freisen, Blake Masso

Apr 29, 2024

Jim Norton Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Courtney, Jim Norton Auto Group

April 04, 2024

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I experienced a great deal on two vehicles but it was bit expensive but it was worth it when I had a vehicle that was unsafe to drive and I made my fiancee very happy to get him a vehicle he been wanting More

by Casaundra Parham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

Jim Norton Chevrolet responded

Thank you for visiting Jim Norton Chevrolet, Casaundra. We are glad that we could provide an overall positive car-buying experience and appreciate your feedback. We are always checking our competitor’s prices so we can offer our customers the best pricing. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Sales Manager, David Patuto, dpatuto@jimnortonchevy.com, 918-259-9253. Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

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Very attentive, informative, and not pushy. Everyone that we met with was polite and professional. Would definitely work with them again and recommend to anyone. More

by peterm85w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeana Adams

Apr 01, 2024

Jim Norton Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

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I was very happy with the purchase process and the communication during that process. My salesman took care of all the running around and even moved all my things from my trade in to my new Equinox! More

by Julia Clayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Leone

Apr 01, 2024

Jim Norton Chevrolet responded

Julia, thank you for taking the time to share your feedback regarding your experience at Jim Norton Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

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We had a great experience! Everyone was so nice and helpful. They took time to explain everyhing. Jeana was wonderful! She was patient with us and so friendly! She made sure we More

by Esther
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeana Adams

Apr 01, 2024

Jim Norton Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review, Esther. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jeana assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Courtney, Jim Norton Auto Group

March 09, 2024

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I would recommend highly, Jim Norton Chevy to my son, daughter , inlaws, outlaws and friends More

by kamillefaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Martin

Mar 11, 2024

Jim Norton Chevrolet responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

January 24, 2024

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went in on Monday January 22 2024 (slick icy day cold day) I had called Jesus to make sure he still had the truck. This was the most stress free vehicle i have ever bought I'm 75 so I'v bought a few. ev More

by mike.oconnor48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Velasco

Jan 24, 2024

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

December 02, 2023

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Employee Rating

Nice place to go buy a new car very fast service and Good people to work with Thank you for my new vehicle More

by handymansanders2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Wilson, James Davis , Emily Matthey

Dec 04, 2023

Jim Norton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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