George Adams III

There are two words that come to mind when describing sales associate Anthony Moore. Patience and poise. As we navigate through these tumultuous times, new challenges have arose in the auto industry sales associate Anthony Moore. Patience and poise. As we navigate through these tumultuous times, new challenges have arose in the auto industry. Anthony successfully navigated through the challenges while maintaining a contagiously positive demeanor. This was no easy feat due to supply shortages that spread industry wide. At no point did I experience price gouging or sale manipulation. Anthony was professional, thorough and charismatic. Lincoln as a brand has stuck with the fundamentals which is focusing on the customer not the dealership or the bottom line. In light of this it is likely we will continue to buy Lincoln’s in the future if this experience continues though our journey in the new vehicle. I leave this word of advice for future car buyers. The industry is nothing like it was, so take everything you thought you knew about buying a car and throw it out the window because the entire car market is reinventing itself in light of the challenges sprung on by the Chinese virus. Do your homework and if you find a car you love don’t hesitate or it will probably get swept out from under you. Last note, be sure to tell them if you don’t want a license plate on the front bumper before it goes into PDI. Unfortunately, I’ll have to pay to fill the holes drilled into the front bumper. More

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Very good service , professional, courtious and we had a great experience. We love our new car! Thank you Alex and George for all your help. great experience. We love our new car! Thank you Alex and George for all your help. More

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Stop the presses! These guys win the prize. Don Morgan is the best Lincoln salesman for the city of Houston. Professional, personable, figuring any way possible to meet our needs, I shopped internet over a 2 the best Lincoln salesman for the city of Houston. Professional, personable, figuring any way possible to meet our needs, I shopped internet over a 250 mile radius, and armed with all the research tools I could find. Planet Lincoln had the right combination of 2020 Aviators (used) with my desired equipment, low mileage and willing to take in my trade at a fair price. AND they had four 2020 Aviators, all with under 18,000 miles and Certified pre-owned as well. Don was patient when my wife took time to drive each, and answered our questions completely. When it came time to do the F&I gauntlet I was ready to do battle. George Adams personally did the deal, promptly and working to match the best financing I could find. All in all, this was the best transaction, with several choices for a car with very specific options, all ready to go, and with low mileage, and with a price that everyone could live with. I wish I had bought my other Lincoln here! (Service after the sale).... I ran back up to the dealership two days after the sale, and asked if anyone could help me retrieve my Rx sunglasses from the trade-in. George Adams dropped what he was doing, went to the detail shop, and the glasses had already been thrown out. But George persisted, and found the glasses, returning them with a smile! Great service, George! You are an inspiration going that extra mile, when there was no financial incentive, just a heartfelt thanks! More

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I went into this dealership thinking that I would be harassed and just drug around, but it was the complete opposite. Mr. Moore was GREAT!!!!! He not only walked my wife and I through this process from harassed and just drug around, but it was the complete opposite. Mr. Moore was GREAT!!!!! He not only walked my wife and I through this process from start to finish. He also educated us on the process and gave great insight into this process. I will definitely visit this location again. More

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I purchased a car there a few days ago. Anthony Moore (Sales Concierge), Fred Guy (Business Director) & George Adams III (F&I Control Manager) were/are FANTASTIC!! From the moment I stepped foot in t (Sales Concierge), Fred Guy (Business Director) & George Adams III (F&I Control Manager) were/are FANTASTIC!! From the moment I stepped foot in the dealership until I stepped out, a few hours later, they were all very professional and friendly. Most of all, they made sure I got exactly what I wanted with the right financing options! It was the best car buying experience I’ve ever had! If you need a car, new or used, ask for Anthony!!! More

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We had the best experience at Planet Lincoln. Of course we got a beautiful new car, but above all, the customer service was superb. A palpable difference compared to walking into other dealerships. Everyon we got a beautiful new car, but above all, the customer service was superb. A palpable difference compared to walking into other dealerships. Everyone that helped us at Planet Lincoln was friendly, helpful and made the (usually difficult) car buying process a breeze. Thanks, guys! You all really are good the best! More

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Seth was very good at explaining the benefits of the car and Planet Lincoln and George Adams closed the purchase with ease and professionalism. I will be back. and Planet Lincoln and George Adams closed the purchase with ease and professionalism. I will be back. More

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Super Friendly- they were very knowledgeable of the products. The salesman, Seth checked to see if I needed anything, had any questions and followed up on everything I requested products. The salesman, Seth checked to see if I needed anything, had any questions and followed up on everything I requested More

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This was our second purchase at Planet Lincoln. Great staff, no pressure, knowledgeable, very willing to work with us on price and finance. Francis did a great job in explaining the features of our new N staff, no pressure, knowledgeable, very willing to work with us on price and finance. Francis did a great job in explaining the features of our new Nautilus. With years of Lincoln experience we know she will be the go to person for any future purchases. More

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WORST car dealership on the PLANET!!! This dealership called me 2 months after I purchased a vehicle from them and told me that they made a calculation error on my paperwork and I owed them $1000 more th called me 2 months after I purchased a vehicle from them and told me that they made a calculation error on my paperwork and I owed them $1000 more than we originally agreed upon. I would give them zero stars if I could. Do not do business with these people. BAD business! Terrible!!!! More

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