Seamless and efficient transaction.
Staff’s knowledge of the product and respect for the customer is outstanding and very welcomed! Brett is a great guy who knows his product and is g
Staff’s knowledge of the product and respect for the customer is outstanding and very welcomed! Brett is a great guy who knows his product and is great with his customers. No stress and a very respectful young man.
Your survey did not include Garrett Heinetz in F&I and he deserves a great shout-out. Garrett takes the time to explain everything and is a complete joy to work with.
I give this Lithia dealership five stars only because I cannot give more. This is from someone who has not purchased from a Lithia lot in thirty years. Things have changed since then and it is all for the better. Thank you for creating an environment free from stress and games.
We look forward to trading with Beaverton Mercedes in the future!
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by JOE.BALL
Verified Customer
Verified Customer
Sep 05, 2022 -
Mercedes-Benz of Beaverton responded
Joe, It's fantastic to hear that Brett, Garrett, and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Beaverton!
Best Wishes,
Dale Acelar
(503) 296-1784
DAcelar@lithia.com
Professional, courtesy, friendly, respectful, nice,
clean, knowledgeable, down the earth, fair, top of everything and good price
clean, knowledgeable, down the earth, fair, top of everything and good price
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by Noodle
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Murphy 5 stars
Aug 26, 2022 -
Mercedes-Benz of Beaverton responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come!
Best Wishes,
Dale Acelar
(503) 296-1784
DAcelar@lithia.com
Friendly, transparent and organized.
A few words that sum up my experience during my purchase.
A few words that sum up my experience during my purchase.
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by MOHAMEDJAMOUSS11BUSINESS
Verified Customer
Verified Customer
Aug 08, 2022 -
Mercedes-Benz of Beaverton responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Wishes,
Dale Acelar
(503) 296-1784
DAcelar@lithia.com
Patrick Murphy was very helpful.
He doesn’t judge a buyer. Thank you! I am enjoying my new GLS 450.
He doesn’t judge a buyer. Thank you! I am enjoying my new GLS 450.
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by HANNAH
Verified Customer
Verified Customer
Jun 17, 2022 -
Mercedes-Benz of Beaverton responded
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton!
Best Wishes,
Chris Walters
(503) 296-1700
CWalters@lithia.com
Horrible communication , non responsive not trained
properly. Unprofessional , not knowledgeable about financing. Poor customer service.
properly. Unprofessional , not knowledgeable about financing. Poor customer service.
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by EMREY2003
Verified Customer
Verified Customer
Jun 06, 2022 -
Mercedes-Benz of Beaverton responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Best Wishes,
Dale Acelar
(503) 296-1784
DAcelar@lithia.com
Nice people, very patient.
They helped and answer all my question. Also Nice car, good deal
They helped and answer all my question. Also Nice car, good deal
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by XIAOBOHUI
Verified Customer
Verified Customer
Jun 01, 2022 -
Mercedes-Benz of Beaverton responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Beaverton!
Best Wishes,
Dale Acelar
(503) 296-1784
DAcelar@lithia.com