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Garland Robinson
Garland Robinson at Shottenkirk Toyota Granbury
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Garland Robinson | Page 3

Service Advisor

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.7
664 Reviews
4.7

664 Reviews

Write a Review

664 Reviews of Garland Robinson

February 01, 2024

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Employee Rating

Very pleased with Chris and the cashiers. Disappointed in the fact that costs are going up and services are going away. Examples: Now charging 3% for credit card payments. You already c More

by MKENNEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson , Christopher McCann-Flannery

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Feb 23, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

January 21, 2024

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Employee Rating

Pleased to be a regular customer. Quality of work is excellent! Alex always gives me the thorough, straight, scoop. Comfortable, pleasant, lounge to even sleep, if you need it. Br More

by MILITARYPOLICEHORSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Alex Rodriguez , Christopher McCann-Flannery, Luis, Senior Mechanic; A-1!

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Jan 24, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

January 11, 2024

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Employee Rating

Customer service was very professional. They gave me periodic updates on the service of the vehicle. The vehicle was repaired correctly and in a timely manner. More

by JOHNCHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

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Jan 14, 2024

Shottenkirk Toyota Granbury responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

December 31, 2023

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Employee Rating

Chris in the service department was a lot of help when I got my car repaired. He knew what my car needed and the estimate of time and money was accurate. More

by moniquemaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez , Christopher McCann-Flannery

Helpful
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Jan 02, 2024

Shottenkirk Toyota Granbury responded

moniquemaio, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 29, 2023

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Employee Rating

Always very helpfull and on time Alex is the best adviser at Toyota 👍💪 thanks happy new year Toyota Granbury More

by luisr264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Aryan Rodriguez, Alex Rodriguez, Nick Castro, Tyronne Wells, Mj Davis , Christopher McCann-Flannery, DONTE PATTERSON

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Jan 01, 2024

Shottenkirk Toyota Granbury responded

luis, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 22, 2023

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Employee Rating

Great experience! Alex takes care of my vehicle every visit. Will definitely be returning for service More

by Cathy.montes291
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

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Dec 26, 2023

Shottenkirk Toyota Granbury responded

Cathy.montes, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 02, 2023

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Employee Rating

My first time buying a new car. I went in with a budget and they really worked with me. I'd recommend this dealership to all my friends. More

by JNORRIS5
Recommend Dealer
Yes

Other Employees Tagged: Tyronne Wells , Hatty was my sales person

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Dec 04, 2023

Shottenkirk Toyota Granbury responded

JNORRIS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 23, 2023

Dealership Rating
Employee Rating

Juan and Alex were excellent and made my experience great. I would buy again from this dealership. More

by BSPALDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Alex Rodriguez, Tyronne Wells, Mj Davis , Christopher McCann-Flannery, DONTE PATTERSON

Helpful
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Dec 10, 2023

Shottenkirk Toyota Granbury responded

BSPALDING, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

November 22, 2023

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Employee Rating

Shottenkirk Toyota in Granbury is a very friendly dealership with all the employees greeting you in a friendly maner.Thank you Donte for a job well done. Also for Christopher Flanery. More

by KMUNDY919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher McCann-Flannery, DONTE PATTERSON

Helpful
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Dec 10, 2023

Shottenkirk Toyota Granbury responded

KMUNDY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 20, 2023

Dealership Rating
Employee Rating

Alex R. is great, great customer service and is very professional and reliable i’ll continue to go through Alex More

by Cade H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

Helpful
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Nov 21, 2023

Shottenkirk Toyota Granbury responded

Cade H, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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