Gabriel Zorea

Adam was an absolute pleasure to work with. He was attentive to our needs, and knowledgable about the vehicle. We had put a deposit on the new Ram we were thrilled to find, but due to time cons He was attentive to our needs, and knowledgable about the vehicle. We had put a deposit on the new Ram we were thrilled to find, but due to time constraints were unable to complete the purchase that day. Jason Serrano had given us a trade in price and we agreed to all of the price terms. I worked through the week with Jason and Adam to set up the loan and have everything ready for pickup. When we went in to pick up the truck, we were met with dishonesty and treatment that I would have never imagined as a customer. Gabe Zorea and Tyler Yow were dishonest, disrespectful and flat unprofessional. They lied about the state of my trade in, cut the trade in value in half from what had previously been agreed to, and were completely inflexible on actual proof of the vehicle quality. Furthermore, they were disrespectful to my wife and I, acted as if they knew how I drove my vehicle, and directly lied to our faces - giving multiple versions of how they "diagnosed" my trade in. I was told at one point that they would rather me go to their competitor, Lithia, rather than sell me a vehicle so that I didn't submit a negative survey. This is absolutely no way to treat a customer, and entirely unprofessional. They ultimately told me that they would no longer accept my trade in even at the ridiculous low price they tried to gouge me for. All of this resulted in what should have been a simple formality of signing paperwork result in a 6 HOUR stay at the dealership where we were made to feel unwelcome, uncomfortable, and where our business wasn't really wanted. I would recommend anyone work with Adam (salesmen) and James (finance), but would never recommend anyone work with Gabe or Tyler. I was very close to walking away without making a purchase because of this treatment. I will likely never support this dealership again, following this treatment. More

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The people I have worked with at Anchorage Chrysler Dodge Jeep Ram have been great to work with. Jeep Ram have been great to work with. More

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Mark and Tyler were very helpful in getting me into the truck that I’d been looking at. Extraordinary customer service. I was in and out quickly with a great deal. truck that I’d been looking at. Extraordinary customer service. I was in and out quickly with a great deal. More

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Great guy to work with for buy a truck. Answer all the questions I had and if he didn’t know he would find some who did. Answer all the questions I had and if he didn’t know he would find some who did. More

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Quick, simple, and easy. They treated with respect and didn’t try to give me the run around on whether I should purchase a vehicle through them. They treated with respect and didn’t try to give me the run around on whether I should purchase a vehicle through them. More

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Travis was really nice from talking to the phone also in person . He help get my first car and was really nice customer service him and the other people in the building. . I recommend this dealership to all person . He help get my first car and was really nice customer service him and the other people in the building. . I recommend this dealership to all my friends or to anybody because they will help u get the car u like :) More

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Chancy did an outstanding job working with me to find what I wanted. I am very happy with the deal they got me and love the truck. He also has taken care of me after the purchase. what I wanted. I am very happy with the deal they got me and love the truck. He also has taken care of me after the purchase. More

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They try and help people the best they can. Reliable and hardworking team. I would recommend them. Reliable and hardworking team. I would recommend them. More

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Adam, Jason and Gabriel were fantastic to work with. I have purchased quite a few vehicles in my time, and this was one of the best, if not the best experiences I have had. Adam who was my main sales I have purchased quite a few vehicles in my time, and this was one of the best, if not the best experiences I have had. Adam who was my main salesperson, was very patient with me as I am very particular, and do tend to nit-pick things. But he was kind, and easy to talk to. I never once felt pressured. Numbers/Price were always straightforward. If I had questions about something they would answer. I didn't feel like I was being oversold, which I very much appreciated. I would highly recommend buying a vehicle from Anchorage Chrysler Dodge Jeep Ram. To the best of my knowledge, they are one of the few non-chain dealers left in Anchorage, and as a lifelong born and raised Alaskan, that's a good thing. More

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The Anchorage Chrysler team fully understood our budget and needs when it came to our new car purchase. They took extra care to get us the best possible deal and walk away happy customers. We would highly and needs when it came to our new car purchase. They took extra care to get us the best possible deal and walk away happy customers. We would highly recommend this local dealer to all our friends and will return for our future car needs! More

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