Gabriel Saling | Page 3

Bobby served me very well. We worked out a great deal on my truck and he was very transparent. Everything was exactly as I hoped and he did a great job of giving me space to co We worked out a great deal on my truck and he was very transparent. Everything was exactly as I hoped and he did a great job of giving me space to consider all options before moving forward. I would recommend Bobby and Beaver Toyota to anyone. More

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Horrible customer service at Beaver Toyota. Unfortunately I am not able to post in-depth of what I want to say here due to the limited character count, but will post a summary. They have unacce Unfortunately I am not able to post in-depth of what I want to say here due to the limited character count, but will post a summary. They have unacceptable treatment and lack of responsibility of a dealer towards customers. We were looking for a Toyota 4Runner in the TRD Off Road premium in Lunar Rock color. Inquired one was in transit to Beaver Toyota. They had a market price up for it at 60k out the door. Insane. We said no, but they were wanting our buy so called us back to work a deal. We went to them to finalize the contract and they informed no deposit needed, but all contract, tag, and registration was done and requested that they needed us to wire them the money agreed on for the car by next day to secure the funds. So we did. While signing contract sales rep, Mike, asked if we wanted pinstripping on the car when it arrives (roughly 9days out) We said NO! He made those indications on the contract and wrote it down. When the 4Runner arrived Mike sent us a picture and the car had pinstripping on it, when we clearly stated no! Mike indicated they can simply just peel it off and everything will be the same. Lies, to remove pinstripping is not merely that simple. We get to the dealer, which is 2.5 hours from us, and inspect the car. My husband notices a paint defect and points it out. Mike, owners son Christian, detail/body work guy, and sales manager Ben, takes a look and tires to rub it out. Seriously? Mike suggests they can just wet sand it out and everything will be good. Christian indicates they make a claim to Toyota and have that section repainted. Mike indicates if we want to make the claim they can give us a rental so we can use while the 4Runner is getting body work done. Not 15-20 minutes after being told that, we were then told by sales manage, Ben, that there is no rental anymore as they are closed (it was 7:30pm on a Thursday). Provided us some options that was not convenient at all. With too many red flags we just said forget it. We dropped the deal and asked for them to wire our money back to the bank and remove us from the registration on the vehicle. Ben got all info to do the wire and even called my husband on Friday they completed the wire and everything was sent back. Come Monday, check with our bank and no wire was even sent. Mike then texts my husband if we can still work a deal to be interested in the 4Runner again. We said no, just need our money back and info removed from the car. General sales manager Gabriel Sailing calls my husband and left a voicemail with no details and just his information to call back. We called back about 30min after and no response, left message with someone at front desk to have Gabriel call us back. Few hours pass by no call back so we call Gabriel again. He tells us that they can not wire the money back and had to cut a check and over night it to our bank. We asked why was this only told to us now, 4 days later, and even received confirmation on Friday from Ben, that they sent the wire already?! Gabriel does not apologize for any miscommunication, but continuously sounds irritated and repeats that he tried to call us to tell us earlier but we did not pick up. So then why didn’t you pick up when we called you back or even attempt to call us back when a message was left? Gabriel indicates he was not involved in the sales and only got to it on Monday when he called, that is a lie, because he texted my husband on Thursday when we came to look at the 4Runner. It’s a Tuesday now, and we are still waiting to see if our money was mailed out to the bank yet. If there is nothing received by today or latest tomorrow (Wed) there will be some legal actions taken on the whole team of Beaver Toyota and the dealer. This is unacceptable customers service and not once have we even received a response of acknowledging their faults in what they did or apology. Great job. P.S. General Manager or owners, you better ensure this is taken care of. More

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Pleasant, no pressure, found the right car, not just "close enough". Highly recommended, especially after poor treatment at the Honda dealership next door. Too soon to evaluate Beaver Toyota service, b "close enough". Highly recommended, especially after poor treatment at the Honda dealership next door. Too soon to evaluate Beaver Toyota service, but Coggins Honda was terrible. Looking forward to buying my next car from "HotRod" Anthony! More

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David and Aaron made the process smooth and easy. We felt right at home and knew we made the best choice purchasing with them. We felt right at home and knew we made the best choice purchasing with them. More

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Zach Giordano provide us with the very best buying experience we have ever seen from a dealership . From his warm personality to his product knowledge he is the best salesperson we have ever had . He experience we have ever seen from a dealership . From his warm personality to his product knowledge he is the best salesperson we have ever had . He is patient and hardworking for his customers . We contacted every Toyota dealership from Sebring to Jacksonville . We told them all what wanted and Zach came thru . Now my Queen has her Crown .. Zach and his mgr Gabriel Saling really Wowed us with his efforts to find us this jewel of a car . I recommend anyone who is looking for a new auto . Call Beaver Toyota and ask for Zach Giordano . I promise you be glad you did . More

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Zach Giordano was the most professional salesperson ever . From his warm sincere personality to his knowledge of the product . He patiently out worked every dealership in North and Central Florida . The way . From his warm sincere personality to his knowledge of the product . He patiently out worked every dealership in North and Central Florida . The way he explained the awesome technology and made everything so easy for us was very impressive . He never tried pressuring us into buying our new car . If you want the very best buying experience possible call Beaver Toyota and ask for Zach . We would like to also recognize Gabriel Saling for his efforts to find the car of our dreams . I’m ecstatic that my Queen , Tracy now has her Crown . No mark ups and below MSRP we’re my demands and they made it happen . More

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Pheaon has always taken great care of me and my family. He’s as trustworthy and transparent as they come and he works for a great company as well! He’s as trustworthy and transparent as they come and he works for a great company as well! More

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I had such a great experience at the dealership. They listened to what I needed and went above and beyond to make sure I got the perfect car for my family. The whole process was so smooth and everyb They listened to what I needed and went above and beyond to make sure I got the perfect car for my family. The whole process was so smooth and everybody involved was super nice. I’ll be definitely coming back to purchase more vehicles in the future. Monica made sure I was all set up with the app and that I knew all the features of my vehicle before I left, she even did a better inspection in my old car and was able to find items I left behind. Gabriel and the finance manager were also super nice and went above and beyond to make sure I got everything I wanted respecting my budget. I had horrible experiences in the past with other dealerships and this one was able to save my bad impression about car shopping. I’m very happy with my car. More

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