Fulton Benya
Fulton Benya at Ken Ganley Ford Norton
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Fulton Benya | Page 29

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
292 Reviews
4.8

292 Reviews

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292 Reviews of Fulton Benya

March 23, 2020

Dealership Rating
Employee Rating

Customer Service is very kind and very accurate on taking care of my Cadillac Escalade EXT. They also told me I needed a battery. Thank you for your years of service! More

by deniseholloway21
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your great review and high star rating! We hope to see you again soon!

March 17, 2020

Dealership Rating
Employee Rating

5 Starts Service Fantastic service. Every time I go there I am treated with respect and am spoken to kindly. Excellent service, fast, and friendly. The booking online More

by wialbino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

March 05, 2020

Dealership Rating
Employee Rating

Fast, friendly and efficient service. Understood my problem and worked hard to fix it in the shortest amount of time possible, and supplied a courtesy car. More

by SHEPLER1004
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 05, 2020

Dealership Rating
Employee Rating

They did a good job it was in and out that day. Unfortunately the main problem it went in for was not acting up that day but told me if it does again bring it in and they would do what they can More

by bjwrobel
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your honest feedback and your 5 star rating! We greatly appreciate taking the time to leave a great review! Thanks again for your business.

March 05, 2020

Dealership Rating
Employee Rating

Very courteous and professional.best Ford dealership that I've dealt with. Would definitely go to ganley for any car truck or suv new or used to be serviced. More

by Strongwalk98
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

March 03, 2020

Dealership Rating
Employee Rating

Very friendly staff and they are the reason I keep returning. The prices could be better when talking about parts but the staff are very accommodating. Paul and Benya are great. More

by IRTECHNEO
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 21, 2020

Dealership Rating
Employee Rating

The service department was very friendly and helpful. Got my vehicle fixed quickly. Will be back. Definitely recommend this service department to my friends and family. More

by rsim1981
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano

Feb 24, 2020

Ken Ganley Ford Norton responded

Thanks so much for your recommendation of our service department! We are so ecstatic you had a great expierence with our team. We truly appreciate your taking the time to leave an online review and rating us 5stars!

February 19, 2020

Dealership Rating
Employee Rating

Service at Ganley is great, professional and timely. I appreciate the way they explain the summary of service provided with details. I would recommend them. Jessica Surso has excellent customer service sk More

by sammie.maynard
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , John Asano, Paul Asano, Jessica Surso (excellent customer service)

Feb 20, 2020

Ken Ganley Ford Norton responded

Thank you again for taking the time to let us know how we did. Your kind words mean so much to us! Our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Thanks again for your amazing review and 5 star rating! We hope to see you soon.

February 18, 2020

Dealership Rating
Employee Rating

Service is great. This is our second lease from Ganley Ford. Sam Adrian couldn't have been more helpful in guiding us through the lease process and took a lot of time explaining to us all the features on More

by Louie
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Scott Spath , Sam Adrian, John Asano, Paul Asano

Feb 20, 2020

Ken Ganley Ford Norton responded

We are thrilled you had such a great experience! We appreciate you taking the time to leave a great review and 5 star rating! Thanks for your business and choosing us!

February 17, 2020

Dealership Rating
Employee Rating

A recall advisory. The service department was extremely courteous and professional. The job was done,the service advisor explained what was performed and gave me my stat More

by rnghonaker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2020

Ken Ganley Ford Norton responded

Thanks so much for your great review and 5 star rating! Please let us know if there is anything we can assist with! We are happy ro help!

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