Fulton Benya
Fulton Benya at Ken Ganley Ford Norton
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Fulton Benya | Page 2

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
292 Reviews
4.8

292 Reviews

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292 Reviews of Fulton Benya

January 16, 2024

Dealership Rating
Employee Rating

They have worked on my car several times and made sure I got home safe More

by mooremarvelous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jan 18, 2024

Ken Ganley Ford Norton responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2023

Dealership Rating
Employee Rating

This dealership is very helpful for things from service to sales. I’ve had a more than positive experience every visit! More

by alexiswines2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2023

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2023

Dealership Rating
Employee Rating

Extremely nice and professional, explained everything thoroughly. He was a pleasure to deal with and I'll be happy to return as a customer. More

by crmsnsshdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

November 20, 2023

Dealership Rating
Employee Rating

You supposedly removed cabin air filter indicating it’s time to replace it, I was told $75.00,? I declined so your technician had to reinstall the old one and you got NO MONEY on that. If you really did re More

by Tstarosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Ken Ganley Ford Norton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 04, 2023

Dealership Rating
Employee Rating

Great dealership! Everyone was very nice and helpful. I would recommend them to anybody needing service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Ken Ganley Ford Norton responded

Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2023

Dealership Rating
Employee Rating

Super great atmosphere with friendly faces all around. If you need anything for service make sure to give them a call! More

by Lord Farva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Ken Ganley Ford Norton responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

July 14, 2023

Dealership Rating
Employee Rating

We were in for a tire repair under warranty. They not only patched the leak, they washed our SUV. Excellent service. More

by swood1163
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath, Brianna Worthington, Deven Legg , Paul Asano, Aaron Forsythe

Jul 15, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jul 17, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2023

Dealership Rating
Employee Rating

The mechanic Found what oil leak and it is resolved. Good job and I will do the services again when I need them to do the services. More

by MCFOUT
Service Price Transparency
Recommend Dealer
Yes
Jun 25, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jun 27, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2023

Dealership Rating
Employee Rating

Great place great service very helpful makes sales and service easy. Just got my second vehicle and am very satisfied More

by PNMC53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Jun 12, 2023

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2023

Dealership Rating
Employee Rating

Very kind and respectful, caring people and willing to work with others. Have a very positive attitude, make people feel at ease More

by Poohbearangang@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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