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211 Reviews of Fred Romsey
August 08, 2018
Professional Personal service Professional sales advisor, Steve Boston and professional service advisor Fred Romsey are the reason that I have been "married" to Mercedes-Benz of Na Professional sales advisor, Steve Boston and professional service advisor Fred Romsey are the reason that I have been "married" to Mercedes-Benz of Natick for more than 20 years. The buying experience is a pleasure and the service is flawless. More
by happyclient
Other Employees Tagged: Steve Boston , Suzanne Daniels, Jamie McCracken
Helpful 
July 02, 2018
Fred’s the best! As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuum As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuumed. Fred is the reason I bought my 2018 S Class at Mercedes-Benz of Natick. More
by Morecis
Other Employees Tagged: Steve Boston, Craig Garabedian , Shahien Shobeiri
June 24, 2018
Great team What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination qui What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination quickly and gave me a loaner to get me on my way. More
by glkaplan
Other Employees Tagged: Suzanne Daniels
June 09, 2018
Good experience Kept me informed stayed on time got a very nice loaner the waiting room is very comfortable and well stocked I will definitely return for future work Kept me informed stayed on time got a very nice loaner the waiting room is very comfortable and well stocked I will definitely return for future work More
by Alchyt
June 08, 2018
Service Advisor always Excellent, Fred Romsey Outstanding Service Advisor, Fred Romsey, Always goes into necessary detail, always make the time to explain what needs to be done. again Excellent Se Outstanding Service Advisor, Fred Romsey, Always goes into necessary detail, always make the time to explain what needs to be done. again Excellent Service Advisor More
by estone
March 24, 2018
adaptable to my time and travel constraints Great job. Did what was necessary and needed in a timely way. Delivered the car back as promised (and clean!). Very professional approach. Good commun Great job. Did what was necessary and needed in a timely way. Delivered the car back as promised (and clean!). Very professional approach. Good communications. More
by Lifestyleguy
March 20, 2018
thsank you Mr. Craig We had a warranty issue with our car, and Mr Craig stood by his word and fixed our car with no problems. Thanks to him and his team for a great job. We had a warranty issue with our car, and Mr Craig stood by his word and fixed our car with no problems. Thanks to him and his team for a great job. More
by porsche944
Other Employees Tagged: Brad Craig
February 26, 2018
Great service! Great Service! Needed a possible leak looked at and A service done and they were more than accommodating as far as appointment time and length of serv Great Service! Needed a possible leak looked at and A service done and they were more than accommodating as far as appointment time and length of service. Had my car back same day and looks great. More
by Bill1970
February 25, 2018
Great Mercedes Service I bought my S350 at Mercedes of Natick 6 years ago and have had it serviced there since. I feel that the workmanship is excellent there. Even though I I bought my S350 at Mercedes of Natick 6 years ago and have had it serviced there since. I feel that the workmanship is excellent there. Even though I live on Cape Cod, I feel it's well worth my time to have my car serviced at Mercedes of Natick by mechanics that know my car. Fred Romsey is my service advisor and he has always been fantastic at keeping me informed as to the service and repairs needed and there progress. I always recommend anyone with a Mercedes Benz to get there car serviced at Mercedes of Natick. More
by PB
February 10, 2018
Service advisor review Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, tr Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, treats with respect. More
by Sammy
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