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Fred Rogers
Fred Rogers at Shottenkirk Ford Jasper
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Fred Rogers | Page 2

Parts Counter

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

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4.8
54 Reviews
4.8

54 Reviews

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54 Reviews of Fred Rogers

April 06, 2024

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Employee Rating

Took vehicle in for normal maintenance. I was advised that I had a water leak that could not be serviced today and that I would need ti bring it back and leave it for 3 days. Really 3 days? More

by BRGALWAY
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams, Tammy Ross

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Apr 08, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

March 30, 2024

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Employee Rating

Jerry is always informative with the information on the vehicle work being done and keeps me up to date. More

by BRIANPOWERS17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

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Mar 31, 2024

Shottenkirk Ford Jasper responded

BRIAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

March 27, 2024

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Always the best service and people at Shottenkirk. Will take my Ford Edge to no one else. And my customer service rep., Jerry, is the best!! Honest and straightforward and kind! More

by ALLEGHANY.MIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

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Mar 28, 2024

Shottenkirk Ford Jasper responded

MIMI, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 16, 2024

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Fine job on my Bronco. Thanks for taking the time make me sure I felt special. More

by JIMMERRIMAN5
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme, Laura Collins

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Mar 18, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 03, 2024

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Employee Rating

Convenient and friendly service would use again for all my ford pickup trucks and ford explorer More

by GAPCHGEORGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

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Mar 04, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

February 24, 2024

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I pass three ford dealerships to bring all my trucks and vans to Jasper . That says something about that store More

by GARY.BBAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams, Kara Jordan, Taylor Landry, Scott Disalvo, Rick Leyva, Brian Syme, Johnny Jackson

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Feb 26, 2024

Shottenkirk Ford Jasper responded

GARY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 24, 2024

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Employee Rating

No comment other than overall a good experience. Happy to be able to get this service in our home town. More

by MACLARK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

Helpful
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Feb 26, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

February 23, 2024

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Employee Rating

Courteous and friendly personnel, clean and modern facility, work performed on time, a good place to do business. More

by JLS0745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Taylor Landry

Helpful
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Feb 26, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

February 21, 2024

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Employee Rating

Perfect team and amazing staff thanks for getting my car done quickly and on the road safely More

by MM10015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

Helpful
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Feb 22, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 11, 2024

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Employee Rating

The lady that I talked with was very nice and she made me like she know her job well. More

by SHERRIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme, Johnny Jackson

Helpful
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Feb 12, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

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