Check out Scott Disalvo's reviews on DealerRater

May 12, 2024

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Brian Hughes, the Service Manager, was very helpful and professional. He took a personal interest in resolving the problem with my truck's transmission. I will definitely return for all the maintenance n professional. He took a personal interest in resolving the problem with my truck's transmission. I will definitely return for all the maintenance needed and certainly recommend this service department. More

by FRANKMJOHNSON0

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Tammy Ross

Helpful 0

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May 13, 2024 -

Shottenkirk Ford Jasper responded

FRANK, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 11, 2024

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Always professional and personal to my needs. Never any problems ,,a pleasure to do business with. I would highly recommend. Never any problems ,,a pleasure to do business with. I would highly recommend. More

by TTSPOKEY

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Recommend Dealer

Yes

Other Employees Tagged: Ivan Clarke, Kara Jordan, Keith Bramlett

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May 13, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

May 06, 2024

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Every time I need help with my vehicle Scott handles it perfectly. Would not go anywhere else. perfectly. Would not go anywhere else. More

by FOLKSTONHEAVEN

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Sang Kim, Jerry Adams, Kara Jordan, Taylor Landry, Kristi Stewart, Laura Collins, Brian Hughes, Tammy Ross

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May 07, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 05, 2024

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Employee Rating

I had to take my car there to check the tires as the tire pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and said the other wasn’t leaking. The day after that, it said low tire pressure again and I got in touch with the service manager and asked them why they didn’t plug the other nail and we ended up getting another tire. In 2 years, we have bought 6 tires from them. And when I got it serviced this year, they marked the tread on the tires as green, when the computer showed them all in the yellow. Now the tread on the other 2 tires is 4-5, so we’ll have to replace those. I wouldn’t recommend Shottenkirk Ford Jasper for tires. More

by MWMK8586

Verified Customer

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Recommend Dealer

No

Other Employees Tagged: Kara Jordan, Fred Rogers, Brian Hughes

Helpful 0

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May 06, 2024 -

Shottenkirk Ford Jasper responded

Hi thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

April 30, 2024

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I really aooreciate all the support I had getting my truck repaired!Everthing was good. truck repaired!Everthing was good. More

by STEVEMAJOR24

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Fred Rogers, Brian Hughes

Helpful 0

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May 01, 2024 -

Shottenkirk Ford Jasper responded

STEVE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 21, 2024

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Very friendly and caring to me the customer. Remembered me from past services. I will be back. Remembered me from past services. I will be back. More

by RFSTACK

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jerry Adams, Kara Jordan, Taylor Landry, Fred Rogers, Laura Collins, Brian Hughes, Tammy Ross

Helpful 0

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Apr 22, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 18, 2024

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Great service! Always up front and honest. Hopefully your vehicle doesn't need service, but if so turn to the folks at Shottenkirk! Always up front and honest. Hopefully your vehicle doesn't need service, but if so turn to the folks at Shottenkirk! More

by EWEEKS4

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renold Bridgemohan, Fred Rogers

Helpful 0

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Apr 21, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 12, 2024

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Employee Rating

Excelent Service, the reason i feel you are better than others is the absolute commitment that some of your people strive for perfection, although is more than evident that a few like Mr. Scott Di Salvo an others is the absolute commitment that some of your people strive for perfection, although is more than evident that a few like Mr. Scott Di Salvo and Renold Bridgemohan, tended to settle only for excellence. I must mention too the nice Lady Alexis Ghassemzadeh at the front desk, its people like them, who make the difference anywhere, thats why you dealers is ahead of others. More

by DRCEDENO1954

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Renold Bridgemohan

Helpful 0

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Apr 16, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

April 11, 2024

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Performed services as requested and recommended some but weren't pushy to accept those suggestions. Did advise on what to look for in near future if battery begins showing signs of failure. weren't pushy to accept those suggestions. Did advise on what to look for in near future if battery begins showing signs of failure. More

by NEILEIPP

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jerry Adams

Helpful 0

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Apr 12, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 11, 2024

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Service was very good and timely. I really have no further comments to share at this time. I really have no further comments to share at this time. More

by PLUNKRS

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Kara Jordan

Helpful 0

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Apr 12, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!