Frank Rocha
Frank Rocha at Advantage Chevrolet of Hodgkins
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Frank Rocha | Page 3

Technician

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of Frank Rocha

March 11, 2022

Dealership Rating
Employee Rating

Very friendly and vocal staff but the waiting time was a little bit absurd. I really liked how you get update via video on how the servicing is going. More

by AGATAPADLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 14, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for your great review! We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 11, 2022

Dealership Rating
Employee Rating

Always a great experience from the time I drive into the service bay doors until the moment I drive away a satisfied customer.. the staff at Advantage is always professional, friendly, and always go the e More

by rosalynmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 11, 2022

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Employee Rating

Frank is the best technician who can fix anything, and Chris is the best service writer who is great at communicating! More

by CRHINEBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 05, 2022

Dealership Rating
Employee Rating

Always the best service and make sure I feel comfortable and know what's best for myself. More

by skylarmcr24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 06, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 26, 2021

Dealership Rating
Employee Rating

Awesome! Great Service! The team even gave my Equinox a much needed car wash. Thank you! Happy Holidays! More

by yolandachaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Sergio Andrade , Jacob Rivera

Dec 28, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 13, 2021

Dealership Rating
Employee Rating

Everyone here is so friendly, so helpful. Service Department is speedy but thorough. I don’t regret buying my car from here or having it serviced here. They make me feel like family! More

by rhelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro, Sergio Andrade , Rich Hurtado

Dec 15, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 17, 2021

Dealership Rating
Employee Rating

Excellent service, The mechanic did a outstanding job as well very friendly employees that is it More

by tmakowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

August 11, 2021

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Employee Rating

Steve Jaeger is always phenomenal. This is the 8th vehicle I purchase from Steve and he’s always been very helpful to meet our needs whether it’s for our business fleet or personal. Highly recommend S More

by esparzalandscapes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jaeger, Felipe Alfaro , Valerie Tromiczak

Aug 16, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Len Paluch | lpaluch@advantagedealer.net

July 13, 2021

Dealership Rating
Employee Rating

Great customer service. They stayed after hours to make sure I received my plates on my truck so I could drive it home that day. Very informal and made sure I understood the truck I bought making sure it w More

by aasmitty01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong

Jul 16, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 09, 2021

Dealership Rating
Employee Rating

I do not write mandatory reviews. I was satisfied with the service dept, but this is not brain surgery. Carolina did her job well. Prices at Advantage are high, no getting around it. Drive in, prepare to More

by cheapskate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Brian Brennan

Apr 14, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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