Franco Lanese
Franco Lanese at Ken Ganley Subaru Wickliffe
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Franco Lanese | Page 4

Service Advisor

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
43 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

11 yrs, 10 mos

5.0

43 Reviews

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43 Reviews of Franco Lanese

April 02, 2018

Dealership Rating
Employee Rating

The gentleman that greated me was absolutely a gem. Th service was excellent because As soon as I drove up to the quick service I was greated with friendliness. They took my car right away, explained ev More

by LAH1622
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: I think his name was Franco but I’m terrible remembering names but the gentleman that greated me at the xpress service was awesome.

March 27, 2018

Dealership Rating
Employee Rating

Service call I was very happy with the attentiveness I received about my Forester. Gio, the service rep, did a great job and my car was done on time as promised. More

by MATT2C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Phil Almas, Giovanni Casella, Chris the technician is not listed.

March 26, 2018

Dealership Rating
Employee Rating

Great experience! The staff were able to quickly schedule my appointment for a tire change with sensor programming and were reasonable in terms of price. They also wash More

by BHOWIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 21, 2018

Dealership Rating

Subaru Service Review The employees I dealt with when receiving service for my Subaru, were courteous and kept me informed of what was going on with my vehicle. More

by GXD4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Casella

March 20, 2018

Dealership Rating
Employee Rating

Routine maintenance Responsive, courteous service at my convenience This is what I have to say. I'm happy to give Franco and Ganley credit for good service, but I am not More

by JPTPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 15, 2018

Dealership Rating

Great My service at Ganley subsea east was handled quickly and effectively. Things were explained and the report was carefully discussed. I was very please More

by ANLEWO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 15, 2018

Dealership Rating
Employee Rating

Quick needed oil change Asked If I could get an oil chance and be out in 45 minutes and it happened. I was on my way to Akron and had to go right by Ganley but only had 45 mi More

by DAJMUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 28, 2018

Dealership Rating
Employee Rating

pleasant service i went through express lube , smooth in and out, friendly greeting and everything explained very clearly and professionally. I will be returning for More

by RMPGES1
Customer Service
Recommend Dealer
Yes

February 24, 2018

Dealership Rating
Employee Rating

Fast, friendly service! I went into Ganley Subaru for a routine service check up; oil change, tire rotation, etc. I was greeting right away. Franco explained all that would More

by MCKELVEY.CATHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 24, 2018

Dealership Rating
Employee Rating

Prompt, friendly, thorough. The staff explained the work they did very well in an easy to understand way.they were also right on time and did the work in a timely manner. More

by CMRB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Austin France, Kaitlyn Hickman

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