Francisco Gonzalez Bastidas | Page 2

Choose a different GM dealership! ! The worst customer service!! They do not stand behind there products! Worst service Dept. They don’t care about there customers. ! The worst customer service!! They do not stand behind there products! Worst service Dept. They don’t care about there customers. More

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Ordered a Tonneau cover for my Truck. They told me 2-3 weeks. Finally at 5 weeks it came in. I made an appointment to get it installed at 1:45. They told me 2 hours to install. I waited i They told me 2-3 weeks. Finally at 5 weeks it came in. I made an appointment to get it installed at 1:45. They told me 2 hours to install. I waited in the waiting room since I had no ride home and I live too far the shuttle. After 2 hours they come and tell me it’s a 4 hour job and they can’t do it. I can either cleave my truck overnight (wasn’t an option unfortunately) or come back at 8am tomorrow for them to do it. So, I will spend more than 6 hours in their waiting room for them to install the cover. I guess I need to find a new dealership for service. They didn’t touch my truck for 2 hours and I had an appointment. I guess my time doesn’t matter. More

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Very nice to make deals with them . It was a pleasure it is my 5th car I buy from them It was a pleasure it is my 5th car I buy from them More

by juanponce38 Verified Customer Verified Customer

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My 2021 vette needed a part. They said they ordered it and 2 months went by. Numerous calls to them were not returned I finally went to the dealership and they started checking They said they ordered it and 2 months went by. Numerous calls to them were not returned I finally went to the dealership and they started checking why it hadn't come in. They found out it was an instock item and never was ordered 3 visits to them for a minor fix. They kept the car 2 days twice. Their shuttle service sucks. Waited 2 hrs for a ride. More

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