Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Franchesca Stone
Franchesca Stone at Palm Chevrolet
Refer Me

Franchesca Stone | Page 2

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

Contact Me
4.4
27 Reviews
4.4

27 Reviews

Write a Review

27 Reviews of Franchesca Stone

May 04, 2024

Dealership Rating
Employee Rating

I never have to sit around too long for the oil change. Very accommodating snack/beverage area for customers, comfortable seating area. More

by Fainstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 07, 2024

Palm Chevrolet responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Wayne Bogle Parts and Service Director

May 01, 2024

Dealership Rating
Employee Rating

We love the relationship we have with Palm Chevrolet. The people there are professional and always helpful. More

by LPEREIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Calcaterra, Jeremy Grey, Mike Amey

Helpful
Report | Print
May 04, 2024

Palm Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Palm Chevrolet Team

May 01, 2024

Dealership Rating
Employee Rating

Excellent dealership have bought four vehicles from them ! And will continue to use them for service and buying a new car ! More

by SMAWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 04, 2024

Palm Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Palm Chevrolet Team

April 27, 2024

Dealership Rating
Employee Rating

Competent people who get the job done quickly. Satisfaction every time and trust the dealer More

by MTNVOICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Amey

Helpful
Report | Print
Apr 30, 2024

Palm Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Best, The Palm Chevrolet Team

April 26, 2024

Dealership Rating
Employee Rating

Horrible service it took 3 days with the car in service. They didn’t find anything and the car still has the sound. More

by TORRES4800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Apr 29, 2024

Palm Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by my team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 20, 2024

Dealership Rating
Employee Rating

We will not be using Palm Cheve in Ocala ever again! We would rather drive out of town to find a reputable dealer! I asked to speak with management and no manager was ever available. Paid hundreds of do More

by cwoodlusf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Apr 22, 2024

Palm Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience further and work towards a resolution. Sincerely, Wayne Bogle Parts and Service Director

April 18, 2024

Dealership Rating
Employee Rating

Fran is awesome! !! I always know my car is in good hands with Fran and team More

by dledo401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 19, 2024

Palm Chevrolet responded

Thanks for taking the time to write such an excellent review for Palm Chevrolet. We strive to make sure everyone that walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. Best, The Palm Chevrolet Team

April 17, 2024

Dealership Rating
Employee Rating

Customer service is wonderful. The customer waiting area is very clean, well stocked with coffee and tea supplies and easy to access. More

by DONNALPN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 19, 2024

Palm Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Donna. We plan to continue giving great customer service and a clean place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 12, 2024

Dealership Rating
Employee Rating

Franchesca she do excelente job always, she is very respectful and very nice, she is the best. More

by Dannyyclaudia24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John C. Zurakowski, George Foster

Helpful
Report | Print
Apr 15, 2024

Palm Chevrolet responded

We are so happy to hear that your recent visit went so well for you, Danny! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Best, The Palm Chevrolet Team

April 08, 2024

Dealership Rating
Employee Rating

Arrived early and was processed in with our pick up in a timely manner. Done and out within an hour. Everyone is friendly and professional as well as very knowledgeable. we’ve bought two vehicles from Palm More

by nicediane65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 11, 2024

Palm Chevrolet responded

Thanks for your perfect review! I'm glad to hear that our team was friendly, knowledgeable, and quick! I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Wayne Bogle Parts and Service Director

1
2
3

Dealership Inventory (278 Vehicles)

used 2023 Ford F-150 car, priced at $36,585
2023 Ford F-150
used
Agate Black Metallic exterior
Automatic
Rear-wheel Drive
$36,585
View Details
new 2024 Chevrolet Blazer EV car, priced at $43,195
2024 Chevrolet Blazer EV
new
Gray exterior
Automatic
All-wheel Drive
$43,195
View Details
new 2024 Chevrolet TrailBlazer car, priced at $25,095
2024 Chevrolet TrailBlazer
new
White exterior
CVT
Front-wheel Drive
$25,095
View Details
new 2024 Chevrolet Blazer EV car, priced at $54,965
2024 Chevrolet Blazer EV
new
White exterior
Automatic
All-wheel Drive
$54,965
View Details
new 2024 Chevrolet TrailBlazer car, priced at $28,290
2024 Chevrolet TrailBlazer
new
White exterior
CVT
Front-wheel Drive
$28,290
View Details
used 2022 Kia Soul car, priced at $16,789
2022 Kia Soul
used
Mars Orange exterior
CVT
Front-wheel Drive
$16,789
View Details
View All Inventory