Fadi Batroukh

Did not do do correct inspection on my car. And avoiding all my calls for 2 months And avoiding all my calls for 2 months More

by me3pet Verified Customer Verified Customer

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A bit disappointing in that the problem was not found. You have all the fancy machines and yet you could not diagnose the issue. Paying for diagnostics and no solution is highly disappointing. You have all the fancy machines and yet you could not diagnose the issue. Paying for diagnostics and no solution is highly disappointing. More

by BBSOCAL Verified Customer Verified Customer

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Love working with this dealership! The service dept is top notch! Thank you for everything!! The service dept is top notch! Thank you for everything!! More

by BADRADRAE0 Verified Customer Verified Customer

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ook my 2016 Mitsubishi in for a diagnostic check on the transmission. Fadi was quite negative about it giving me the impression it was a waste of time bringing it in,which ultimately it was not only a wast transmission. Fadi was quite negative about it giving me the impression it was a waste of time bringing it in,which ultimately it was not only a waste of time but also money. He recommended leaving the car there which I did, and he said he would call when it was completed which he did not do. I called later in the day and he said it was done. He said it needs a new transmission for $11,560 and my options were to take it home and drive it or get a new transmission. He suggested I could call Mitsubishi, which I did, but I feel like he should have done that. When I came to get the car the next day there were $23.16 additional charges listed as miscellaneous. When I asked the other service advisor (Fadi was gone for the day) what these charges were for she did not know, but she left a note for Fadi to call and let me know, which he never did. I feel very let down by Alan Webb, especially since my family and I have bought all our vehicles there. I will not be doing business with Alan Webb again, and will advise others not to as well. More

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Prompt service, good explanations, they answered any questions I had immediately. Rapid work, Thank you! questions I had immediately. Rapid work, Thank you! More

by golfunit Verified Customer Verified Customer

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Great all around. Quick and friendly no wait vehicle went in right away no waiting Quick and friendly no wait vehicle went in right away no waiting More

by Joaories Verified Customer Verified Customer

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Very helpful and polite. Did not have to wait very long. Dealership was clean and friendly. Did not have to wait very long. Dealership was clean and friendly. More

by WABOWEN Verified Customer Verified Customer

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Fadi was very polite and helpful , service was performed in a timely manner. Dealership was clean and friendly in a timely manner. Dealership was clean and friendly More

by RVANZANDT1 Verified Customer Verified Customer

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Very personable, meticulous, checked for recalls, caught coolant replacement, overall outstanding. I enjoyed working with him. Will ask for him again. coolant replacement, overall outstanding. I enjoyed working with him. Will ask for him again. More

by pkskypilot Verified Customer Verified Customer

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Awesome, Professional, Would definitely recommend. Fast. Courteous,clean facilities. Communicated with me how the service going. Fast. Courteous,clean facilities. Communicated with me how the service going. More

by dr85751 Verified Customer Verified Customer

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