Fabian Jaimes | Page 4

Fabian, scams customers to have unnecessary work done. Do not bring your car to this dealership, they’re dishonest. I brought my car to Clarendon Hills for a routine maintenance service and they texted few not bring your car to this dealership, they’re dishonest. I brought my car to Clarendon Hills for a routine maintenance service and they texted few things for approval that needed to be done. Wasn’t much so, I approved the work via text. But, once I picked up my car they had added other items into my bill that was twice as much as approved but the work never got done. They work on $$$ commission so they must make the quota and they don’t care who they screw as long as they make the dealer money. I tried to tell Management what had happened and they were no help. More

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I have bought 4 cars from Infinity, I can honestly say they go above and beyond to make sure You are a happy customer. The service Department is the best I’ve ever dealt with. I know I’m in good hands! they go above and beyond to make sure You are a happy customer. The service Department is the best I’ve ever dealt with. I know I’m in good hands! Thank you Infinity Susan Braeckeveldt More

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This is the only place I would want to take my car. Exquisitely clean, very comfortable, and fast in completing your service. The professionalism, politeness, and courtesy of all the employees is secon Exquisitely clean, very comfortable, and fast in completing your service. The professionalism, politeness, and courtesy of all the employees is second to none! More

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Fabian was smiling, cheerful and most pleasant. My scheduled oil change and filter changes were done promptly and while I waited everything is beautiful and pleasing - so I could relax while waiting f scheduled oil change and filter changes were done promptly and while I waited everything is beautiful and pleasing - so I could relax while waiting for my vehicle to be finished. The dealership is modern and gorgeous and very clean. It was a pleasure having my service performed at this dealership. Definitely a well managed facility with happy workers and happy customers. Everyone said hello when passed and everyone in a great mood. It was a pleasure having my Infiniti Q70L serviced here! More

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Exceptional customer service. Staff is attentive and respectful in dealing with customers and strives to address your questions and concerns. Providing prompt service also appears to be one of their goa respectful in dealing with customers and strives to address your questions and concerns. Providing prompt service also appears to be one of their goals. More

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Always a good experience. Fabian answered all of my questions and concerns. Clean area and friendly throughout. Thank you very much and see you all soon. questions and concerns. Clean area and friendly throughout. Thank you very much and see you all soon. More

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My sales person Bill Mullarkey is always helpful and goes out of his way to make sure I am having a good experience at Infiniti of Clarendon Hills.. Special thanks to Fabian for uncovering I needed an alignm out of his way to make sure I am having a good experience at Infiniti of Clarendon Hills.. Special thanks to Fabian for uncovering I needed an alignment. I felt much safer right before my road trip to Iowa. More

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• I was told my keys were lost while my car was at INFINITI of Clarendon Hills. I had to take an Uber, which costs $61.22, on 07/23/21 to bring a spare key and complete the tow. This dealership found INFINITI of Clarendon Hills. I had to take an Uber, which costs $61.22, on 07/23/21 to bring a spare key and complete the tow. This dealership found my key after I completed the tow, so now I will have to return (again) to pick my key up. • My vehicle was dropped off to INFINITI of Clarendon Hills on 06/29/21. Repairs were not started because the service center was unable to properly submit information to my insurance company. Vehicle was towed to another service center 07/23/21, which is 3.5 weeks later without any work done. In contrast, the current service center began work the next business day (ordering parts). • To make all of these mistakes right all I asked for was reimbursement for the uber. The owner Peter Korallus said I would not be reimbursed for the uber. By far, the most ridiculous service center experience I have ever had. More

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Exceptional service! Fabian was awesome as my service advisor. From the time I dropped my vehicle off and even during the updates on my scheduled service the experience was superb. advisor. From the time I dropped my vehicle off and even during the updates on my scheduled service the experience was superb. More

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