Fabian Jaimes
Fabian Jaimes at INFINITI of Clarendon Hills
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Fabian Jaimes

Service Advisor

INFINITI of Clarendon Hills

415 Ogden Ave
Clarendon Hills, IL 60514

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Fabian Jaimes

February 11, 2024

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Employee Rating

I am a loyal customer of Infiniti of Clarendon HIlls and have been working with BIl Mullarkey. I had leased a 2019 QX60 from them in 2019. The lease was up during covid. Bill and Joe were very honest about More

by Shawninthecity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2024

INFINITI of Clarendon Hills responded

Thank you for your loyalty and detailed feedback, Shawninthecity! We're delighted to hear about your positive experiences with Bill Mullarkey, Joe Fruzyna, and the rest of our team at Infiniti of Clarendon Hills. It's fantastic to know that they provided you with transparent pricing, helpful advice, and excellent service throughout the entire process, from leasing to purchasing and beyond. We're thrilled that you're enjoying your 2024 Q60 and that it meets your expectations. Should you need anything in the future or have any questions, don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again!

November 24, 2023

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I've been to several Infiniti Dealership, this is my favorite, they treat you like family. The owner came out and greeted everyone. More

by zazzy477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Korallus, Mike Harlow, Tony Bonifazi , Jeff Zeitler

Dec 05, 2023

INFINITI of Clarendon Hills responded

Thank you, zazzy477, for your wonderful 5-star review of Infiniti of Clarendon Hills! We're delighted to hear that this dealership is your favorite and that they treat you like family. It's fantastic that the owner took the time to greet everyone. Your positive feedback regarding service price transparency, workmanship, service time, and communication is greatly appreciated. If you ever need any more service or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service, and we're grateful for your support and recommendation!

November 24, 2023

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Employee Rating

Excellent professional work. Fabian James, Service Advisor very professional courteous and knowledgeable. He kept me informed every step of the way. I am definitely recommendi More

by Juststuff759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

INFINITI of Clarendon Hills responded

Thank you, Juststuff759, for your outstanding 5-star review of Infiniti of Clarendon Hills! We're thrilled to hear that you received excellent professional work and that Fabian Jaimes, your Service Advisor, was very professional, courteous, and knowledgeable. It's fantastic that he kept you informed throughout the service process. We greatly appreciate your recommendation and your loyalty as a long-time customer. If you ever need further service or have any questions in the future, please don't hesitate to reach out. We're here to provide top-notch service, and we value your support!

October 15, 2023

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Employee Rating

Service knowledge and customer service experience was pleasantly positive. The convenience of having a loaner car available makes having auto repairs less complicated in my schedule. More

by Jennifer P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2023

INFINITI of Clarendon Hills responded

Thank you, Jennifer P, for your 5-star review! We're pleased to hear that you had a pleasantly positive service experience with us. It's great to know that our team, especially Fabian Jaimes, provided you with excellent service and that the availability of a loaner car made your auto repairs more convenient. We appreciate your recommendation, and if you ever have more service needs or any other automotive questions, feel free to reach out. We're here to help!

July 11, 2023

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Employee Rating

Very good service Fabian very helpful and kept me updated all the time and very nice More

by Jcalderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

INFINITI of Clarendon Hills responded

Dear Jcalderon, Thank you for sharing your positive feedback about your recent service visit at Infiniti of Clarendon Hills! We are delighted to know that you had a very good experience, and we appreciate your 5-star rating. Fabian is committed to providing excellent customer service and ensuring that our customers are well taken care of. We're glad to hear that he was helpful throughout the process and kept you updated, making your experience a pleasant one. Your recommendation means a lot to us, and we are grateful for your kind words. If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to reach out. Thank you for choosing us for your service needs, and we look forward to serving you again in the future. Best regards, Infiniti/Clarendon Hills

July 06, 2023

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Infinity dealership has quality employees especially Fabian Jaimes in service. Highly recommend if you have the need to service your Infinity to see Fabian. He is very knowledgeable and courteous. Th More

by juliemay0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

INFINITI of Clarendon Hills responded

Dear juliemay0910, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a positive visit to our Infinity dealership and that Fabian Jaimes provided you with exceptional service. Our team takes pride in providing knowledgeable and courteous assistance to our valued customers like you. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Fabian. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Infiniti/Clarendon Hills for your service needs. We look forward to serving you again in the future. Best regards, Infiniti/Clarendon Hills

May 27, 2023

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Employee Rating

Fabian deserves special recognition for his outstanding customer service. I look forward to continuing to work with him. More

by Lee
Recommend Dealer
Yes
May 31, 2023

INFINITI of Clarendon Hills responded

Hi Lee! Thank you for taking the time to share your positive experience with us. We're delighted to hear that Fabian provided you with outstanding customer service. He takes pride in meeting our customer's needs, and we're glad to have him on our team. We appreciate your recommendation and look forward to continuing to assist you in the future. If you have any further questions or need any assistance, please feel free to reach out. Have a great day!

March 13, 2023

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Employee Rating

Everything was great and I can't think of anything else to say at this time. More

by randyk
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Recommend Dealer
Yes
Mar 22, 2023

INFINITI of Clarendon Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2023

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Employee Rating

An outstanding experience with Lisa and this whole team at Infiniti of Clarendon Hills. Kudos to their diligence and attention. More

by George Rackos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Korallus, Joe Fruzyna , Lisa Krop, Udo Wegner

Mar 22, 2023

INFINITI of Clarendon Hills responded

George J. Rackos, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2023

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Employee Rating

Every time I bought a car used to bumper round from dealership to dealership because the experience wasn’t that great. I’ve purchased my last three vehicles from Infiniti of Claredon Hills and I don’t More

by mikebussan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

INFINITI of Clarendon Hills responded

Thank you for taking the time to leave a positive review and for your continued loyalty to our dealership. We're thrilled to hear that you've had great experiences purchasing your vehicles from us, and that you've found a home at Infiniti of Clarendon Hills. Our team strives to provide a welcoming and enjoyable car-buying experience for all of our customers, and we're honored to have earned your trust and business. We appreciate your kind words and look forward to serving you in the future. Thank you again for choosing us and for your review.

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