Evan Singham | Page 4

An Enjoyable Car Buying Experience My wife and I had the pleasure of meeting Alex while car shopping. We had been to several Automotive Dealer's in the area. After meeting Alex we knew My wife and I had the pleasure of meeting Alex while car shopping. We had been to several Automotive Dealer's in the area. After meeting Alex we knew where we would be buying our next car. We went for a test drive with Alex and he gave us 3 buying vs lease scenarios. He is extremely knowledgeable and opened my mind to think a little differently about lease vs purchase. The Dealership has a wonderful culture and all the people we came into contact with were professional, kind and no pressure. We went home to consider our options for purchasing but we both agreed we would be buying the car from Alex. The next day we went in and in less than two hours I drove away in the finest automobile I have ever purchased. Do yourself a favor and contact Alex! Thank you Alex! Kevin & Christie More

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Top Notch Customer Service Recently, my three month old Audi would not start while traveling on business in Maryland. Silver Spring Audi went above and beyond trying to get me b Recently, my three month old Audi would not start while traveling on business in Maryland. Silver Spring Audi went above and beyond trying to get me back home to New York that same day in which they succeeded. They turned around a really bad day into a very positive experience. I especially cannot thank Dimitra, Evan, and the technician (I forgot his name) enough!!! I almost wished I lived in Maryland so I could have them service my car anytime. Thank you!!! More

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Excellent Service Purchased my Audi new at another dealership, but have been bringing it to Audi Silver Spring for the past four plus years because of the excellent ser Purchased my Audi new at another dealership, but have been bringing it to Audi Silver Spring for the past four plus years because of the excellent service. Never once have I had to bring the vehicle back because repairs were not done correctly the first time. The service staff are polite and knowledgeable, and have never tried to talk me into repairs that weren’t necessary. I highly recommend the service department at Audi Silver Spring! More

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Great customer experience When your check engine light comes on, you assume it’s a minor fix. In my case, it turned out to be a major engine issue with coolant leaking into the When your check engine light comes on, you assume it’s a minor fix. In my case, it turned out to be a major engine issue with coolant leaking into the engine harness. This now entailed a major repair cost which I didn’t think based on a car with low mileage and not overused should have happened. With the help of the service department,they were able to work with Audi corporate to help alleviate this. The parts were covered by Audi and the repair was done at a fair price. Evan and Dimitra were great at supporting this issue through Audi. More

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Truly exceptional service! Julie Yoo was very knowledgeable. The service staff was top notch. If you have an Audi, you need to service it at Audi Silver Spring! Julie Yoo was very knowledgeable. The service staff was top notch. If you have an Audi, you need to service it at Audi Silver Spring! More

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Always exceptional+proactive service from Evan and Dimitria My expectations are continually exceeded when working with Evan and Dimitria. Their entire service team is top notch as well. Great communication skil My expectations are continually exceeded when working with Evan and Dimitria. Their entire service team is top notch as well. Great communication skills and always work to wow the customer. More

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Don’t bring your car to this dealership They are very unprofessional and don’t care about their customers AT ALL! You trust that your car is going to be in good hands bringing it for service They are very unprofessional and don’t care about their customers AT ALL! You trust that your car is going to be in good hands bringing it for service to your local dealership and they ruin your car, and the worse part is that they don’t want to be liable. Honestly the worst experience of my life! More

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Excellent customer service Audi of Silver Spring service dept. are very professional and dedicated to their customers. If there is an issue with customers' satisfaction, they wi Audi of Silver Spring service dept. are very professional and dedicated to their customers. If there is an issue with customers' satisfaction, they will go "Above and Beyond" to rectify the situation in a timely manner. For the first time a few weeks ago, I dropped off my A8 for major services, and there was a technical problem with the messaging app they use to provide clients a real-time update on their car; which resulted in them not notifying me after deciding to keep the car overnight. Even though the reason for keeping my overnight was due to unavailability of necessary parts to fix the car, they took responsibility for the brief, break in communication that transpired. They washed, cleaned and refueled my car, free-of-charge after the service was completed the next day and delivered the car, in the rain, to my apartment. Thank you, Evan, for your leadership, and Dimitra, for your professionalism and for handling a frustrating situation with patience and smile More

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Upgrading from my Q5 to SQ5 Julian has made my car buying experience one to remember, He is a truely amazing sales person. He will go beyond expactations to make sure you are com Julian has made my car buying experience one to remember, He is a truely amazing sales person. He will go beyond expactations to make sure you are completely satisfied with the vehicle of your chiíes and get the best deal possible. My wife and I recently purchased our sq5 and we couldn’t have asked A better sales person then him, with such good customer service and knowledge of the Audi brand. He explain everything and made this experience effortlessly. Thanks to Julian Collins and the Audi family ! More

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Great fast service of my S4 My service advisor Dimitra did an awesome job of taking care of my car. She followed all of the special requests I had while the car was there for ser My service advisor Dimitra did an awesome job of taking care of my car. She followed all of the special requests I had while the car was there for service, the service was completed quickly, and she showed me some features on my car that I was not aware of. By far the best experience I have had, getting my car serviced. More

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