Michael DiGiovanni
Michael DiGiovanni at Audi Silver Spring

Michael DiGiovanni

General Manager

Audi Silver Spring

3151 Automobile Boulevard
Silver Spring, MD 20904

4.7
59 Reviews
4.7

59 Reviews

Write a Review

59 Reviews of Michael DiGiovanni

December 19, 2023

Dealership Rating
Employee Rating

Both Alex and Michael were responsive and welcoming to my wife and I. Alex was ready for my test drive when I arrived at my appointment time and provided valuable knowledge and direct experience with the A4. More

by slhardesty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Max, Serge Calmic

Dec 21, 2023

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 03, 2023

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Atanas and everyone at Audi Silver Spring were wonderful to work with on leasing our new Q7. Would highly recommend!! More

by c.gotlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Audi Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 26, 2023

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Employee Rating

My salesperson Ed was the Best if not for Ed I would not have bought an Audi S8. He is Definitely an asset to the Audi Dealership More

by ronaldyelverton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2023

Audi Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Silver Spring. Our team is available should you require any extra help.

September 02, 2023

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Employee Rating

I've been bringing my R8 here for 6 years. The service department is clearly in a total decline in terms of customer service. They don't even answer the phone anymore and I can't schedule a se More

by jgill5402
Recommend Dealer
No
Sep 06, 2023

Audi Silver Spring responded

jgill5402, Thank you for being a long-time customer and for discussing your review with our Service Director, Evan Singham. We were closed for the holiday weekend in order to replace the workshop floor which required three days to complete. We apologize for not thinking to add a message to our phone system to alert callers over that weekend. Thank you also for sharing with Evan that previous visits were positive and for scheduling your next visit with us. If you need anything prior to the upcoming visit, please feel free to contact Evan at 301-679-4862 or esingham@mileone.com. Thank you.

July 22, 2023

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Clean, respectful, courteous and has always been about the customer. I pass 2 Audi dealerships to come to Audi Silver Spring. The best! More

by Rod Easter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Audi Silver Spring responded

Hi Rod, thank you so much for your positive comments about Audi Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2023

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Best salesman and dealership ever. Customers are highly valued and deals no hassle and pleasant. More

by dsint1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Max, Lou Nguyen

Jun 05, 2023

Audi Silver Spring responded

Hi, thank you so much for your positive comments about Audi Silver Spring! We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2022

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Employee Rating

Alex is extremely helpful and professional. He gave us the time we needed to go through this process without any pressure, always being of help. I would highly recommend anyone purchasing a n More

by Leo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2023

Audi Silver Spring responded

Hi Leo, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 14, 2022

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Lou provided excellent service. From providing knowledge to attending to my needs to have my car washed I was in good hands with Lou and I will continue to give Audi silver spring b More

by Mister101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2022

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Employee Rating

All I can say is they took such good care of me! I had a situation come up with a car I bought immediately after I bought it and it was as if the whole dealership came together to rectify the issue More

by evillalta110
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Atanas Ivanov

Oct 31, 2022

Audi Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2022

Dealership Rating
Employee Rating

I consider customer service as an important factor in standing out amongst and above the rest. my favorite people at Audi Silver Spring are ***** Michael DiGiovanni / General Manager. ***** Dimitra More

by beth /bjb410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2022

Audi Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 18, 2022

beth /bjb410 responded

To me. Customer service, listening, accepting responsibility if things go wrong on their watch are all that important when choosing a dealership.

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